This hotel was hard to beat with the price we paid. It has a grand and elegant build with a gorgeous room with a view. The facilities were good, with a great underground parking area for plenty of bikes and security, an incredibly comfortable room, with probably some of the nicest carpets I’ve ever come across in a hotel in terms of how they felt under the feet. It had a good location in the city, it was clean and the staff were really pleasant to interact with. Overall - Great hotel for a great price.

The breakfast buffet was not really what westerners are used to, so expect to find something “different” to what you are used to, however what you will find is still delicious and not to be looked over. This is not a criticism of the hotel in anyway, just something to be aware of.

It's a very new hotel. In the front, I was able to see many plants, even several papaya plants. The location was ok to me. It's a bit far to the center of the city. The view from the 19th floor to the East gave me a chance to see different part of the city. I could see the sea far away. Since it's a new hotel, everything was in very good condition. Andy the staff was friendly and willing to answer many questions!

I think the swimming pool on the 6th floor actually quite small. It was kind of a mix between Indoor and outdoor pool so I could feel the strong winds blowing. I also don't like the hospital which is located on the front right size of the hotel! There was no fence between two buildings so it was kind of weird to me!

Spacious and clean room. Comfy beds. Clean towels. Good bfast. Really value for money.

Would give a 10 if the nice and new hotel matches with a good service. Most of the service staff are not that friendly from recep, to dining area and they are not ready to assist (carried our luggage on our way out of the hotel). Same goes when we checked in, no assitance was given - though we can carry our own luggage, but it would be nice if we will also be assisted given we came from a long travel. First time also that I experienced not having hot coffee during bfast (maybe we're few who likes to drink hot coffee in the morning), but if you are, then yeah, they do have coffee but it's just placed on the drinks table.

The staff were so lovely very professional.. There kindness was the best part of our stay.. The reception staff were extreemely helpful and kind.. The manager Quan was an absolute awesome guy he spent time with us always eager to help us. He even drove us to catch the train.. Our stay was of high quality and we really enjoyed everything about our stay .. Highly recommend

Nothing it was amazing

The room was very spacious and clean. We had a nice view over Vinh. The location is a longer walk to the center, but there are a lot of restaurants and cafes nearby. The bed was very comfortable. We really enjoyed this type of luxury after the homestays we stayed in the previous nights.

Breakfast didn’t have too many vegetarian options. It was a very nice stay with good value for money, but probably no 5 star expert

Great hotel. Good location being close to Lotte. Everything seems clean and new. Great friendly staff very helpful with helping me change travel plans because of the storm. I like this place very much.

There was really nothing I didn't like.

Luxurious hotel, on par with European standards. My room was spacious, comfortable and clean. Staff was extremely friendly and helpful. Great value for European travelers.

English communication was a bit difficult with some of the staff, but that was only a minor issue.

Great condition of room.

Breakfast was not that good, mostly local food, and the worst thing about it is the coffee is they left it cool without any heating. Breakfast finish at 9am and there was already no heating to the coffee at 8 something.

Clean, staffs are very friendly and helpful, we enjoy the massage but staff need to learn to style hair not just dry it

We were ask to pay as soon as we check in, and they keep the changes just in case we use mini bar, it looks like trust issue

Spotless clean room and comfortable large bed. Great bathroom. Lovely staff at breakfast.

The breakfast selection and quality was ok but had higher expectations from a 5* hotel.