The room is spacious enough. Room service offers a good range of options at a fair price.

Staff could be friendly and nicer. They were all very grumpy and moody.

we ended up not staying because my partner lost his documents with the uber and we went through a super stressful situation trying to get it back. Police officers around, etc. the staff were so fantastic and understanding, really helped us. Francisco and Anderson, thank you so much, I feel bad for all the hassle we caused but they were absolutely amazing. We would definitely stay with you again in the future. Thanks

The service provided went the extra mile. The staff were friendly and very helpful. And the hotel is located in a very welcoming area of Belo Horizonte, Pampulha.

Breakfast could be a little better. It lacks diversity. However, the view from the restaurant at the top is amazing.

The housekeeping staff were very friendly and helpful, the facilities are good but needs some repairs, the breakfast included with the stay is good but needs more refresh.

The room, the view, the pool, the coziness, the cleanliness, the MixPão bakery that is near the hotel

Pool was lovely

Restaurant was basic

Room was comfortable, hotel was clean, breakfast was good

the bathrooms & pool area need to be updated.

The pool at the roof top , there’s a very nice view !

Located in a tranquil region, confort of the beds, good shower, cleaning, friendly staff and good internal space of the rooms.

The car garage, despite having easy access, has narrow spaces where the cars are one behind the other. If you leave your car in front of the other, you must necessarily leave the car keys at the Reception. This is very uncomfortable. Please, do something about it. Please, do something about it. This is really an obstacle for me to return.

everything

nothing