Breakfast and the whole facilities were amazing

The room could have used a extra mirror besides the on in the bathroom. I think the walls were too thin because we were able to hear the other guests talking really loud in their rooms also in the corridors. The internet connection wasn’t that great either.

The facilities, heated pool, bedroom, the place itself with the lake, everything around it.. The barman near the pool was so kind.

No vegan options in the breakfast and no place to sit around the pool.

It's a spacious hotel, on a hill, on the outskirts of town. It made a good base to explore Campos do Jordão. The playground and lake were nice but a bit far away. On rainy days / evenings, the sitting room upstairs was very pleasant. Rooms are fairly basic, but of a decent size.

Due to sensible COVID restrictions, the pool was closed and you had to choose a fixed time for breakfast. However, the latter was poorly enforced. It was hard to find staff at all at breakfast - serving staff were usually in the kitchen and the reception staff were not involved. There were not enough tables for more than two people - and no-one asked couples to choose tables for two. On one occasion, I and my two young boys had to wait nearly five minutes for a table during our allotted time. The breakfast was mediocre - and there's no restaurant on site at other times.

Awesome place, Awesome staff

Breakfast fast is awesome 👌

Café da manhã súper delicioso, Super as expectativas.

Hotel muito charmoso.

Longe do centro de Capivari

Local lindo!

Café da manhã top

Falta do frigobar nos quartos

Paisagem, local, etc.

The reception desk was helpful and the cleaners made one brilliant job.

The attitude of some workers during the breakfast and the cleanliness of the restaurant was something that needs a lot of improvement.