location and customer service

All of the staff at the hotel are nice! I wondered why this hotel gets the higher score although the building itself does not look so nice. Now I understand why. The people who work there are very nice and very kind. It reminded me of the hospitality spirit of the Ritz-Carlton hotel Group in its prosperous time. So natural. I believe that the management of this hotel is successful and this hotel has "it". Although the hotel itself is not new and the breakfast is nothing special, I would like to give 10 to this hotel. I enjoyed the pleasant stay. Thank you very much!!

Nothing special. But this hotel has something that makes the guests very comfortable.

The staff were exceptional and the facility and location was perfect.

The shower glass curtain letting water go everywhere hence having water all throughout the bathroom

Great breakfast with seaview. The staff was very friendly and the location is superb. My family and I would love to stay there again. The air conditioning in the room was silent and efficient.

I liked everything.

My wife and I have stayed here several times- The breakfast always excellent- rooms comfortable. Free parking.The staff very nice. Web requested more pillows, and blankets and staff delivered very quickly. will return.

nothing

Great hotel Great location opposite the beach. Great staff very friendly.

Nothing

Good location, nice breakfast, area de lazer

Was placed in a universally adapted room. No curtains in the shower and a toilet with some extra challenges.

The kindness of the employees and the rooms were really comfortable and clean.

Nothing. Everything were really good.

Decent breakfast, good location and clean rooms

The room didn't have lamps to read close to the bed, which made reading difficult

Hotel location is excellent, beach front and close to the airport

clean, very friendly stuff, very good breakfast