New, modern hotel. Rooms were comfortable and clean, with nice view at mountains. Professional and welcoming staff. Breakfast and buffet dinner were excellent. There is a shopping center next door.

We did not use the pool as water seemed too cool for us.

Pleasant staff, very modern and clean rooms and SPA. Massage therapist is excellent, truly recommended!

Only some persons speak English. No international alcohol in restaurant. Very small and simple gym.

The hotel is brand new, everything is super clean. The stuff is very helpful and friendly, the rooms are big, fresh, light and warm. The location is very good, the shopping mall is near.

Everything was perfect! Thank you!

The hotel was spotless food was hit and miss same menu same food everyday portions was tiny and some couldn't be ete it was that bad payed for breakfast and dinner but neither was worth going down for most of the time we ate out.

Cozy hotel, beds are big size, breakfast is very good, a lot of European food. The swimming pool was very hot, my child liked it.

Breakfast was great. Location is the best in Erzurum.

Everything was great except the gym. There are not many equipments but it was ok.

the hotel is new , price very reasonable compared to other hotels in the area , the ski resort is 10 min by car , the staff were very helpful, and their taxis are always available

the staff didn’t speak english

It was very clean

1. no body came to help us with our luggage when we arrived. 2. they didn't give the wifi password. in fact you should ask for everything.

New hotel with pool abd spa available. Room was well maintained and large enough.

Much more better Coffee could be make available for breakfast.

Amazingly attentive staff, great food and comfortable rooms. Great views towards the mountains.