Good service, very flexible and the manager and front desk were excellent and friendly. I will recommend this hotel for a visit or work in Temuco. Parking was convenient a location close to restaurants and to the Temuco's mall.

Like many Chilean's hotels, they use Transbank service for foreign credit cards, which makes an extra charge of 2.4%. I think this charge is a robbery from Transbank and with no transparency. Please change the credit card service to another that does not make these gratuitous charges, which hurts the Tourism Industry in Chile.

Really helpful staff even when we had a problem after we had checked out. Lovely big room and emaculate big bathroom.

Like most hotels of this type, the hotel restaurant didn't compare with other local restaurants. Having said that, it was fine. The WiFi was a bit inconsistent around the building.

modern hotel in s safe neighbourhood, close to the casino and many restaurants within walking distance. Good beds, pillows. Modern lifts and bathroom. Good breakfast with real coffe, eggs and variety of bread and fresh fruit.

The service was just awesome. Extremely kind people and always trying to help. The hotel is comfy and well located. It has parking and didn´t have any issues with it, easy to access. I recommend the hotel.

I liked everything, all good.

Great location, staff was very very friendly and specially with my dog/pet. They accommodated my various requests for extra bed, towels, etc. It is truly a very well run hotel, comfy rooms and beds, will definitely stay again!

I can only think of value. I booked very late and I guess the rates would probably be better if booked in advance, but for a one night stay travelling to and from the south of Chile, it is a bit expensive. Worth it though!

The staff was very helpful and friendly, specially Paula. Paula helped us to solve our problems. She speaks English very fluently so she was very helpful and nice. She made us to like this hotel more.

The staff particularly the breakfast staff were lovely. Pleasant and welcoming hotel. The rooms were extremely comfortable spacious and clean.

The description says there is a gym but there isn't one. There is a gym next door but you can't buy day passes. There was nowhere in the hotel to sit outside.

Friendly staff and could speak english. Free underground parking (remember to mention in checkout). Good location.

Bad WiFi. Warm breakfast food was cold.

Everyone was extremely helpful and friendly! Beds & room comfortable and modern. Shower awesome.

WiFi was not available for two of the three days we stayed at the property unless you went to the lobby. A little inconvenient at times and we needed access while in Temuco.

Diversity on the breakfast