Hotel bh El Poblado

Excellent place to stay

Breakfast was cool resort very central to everything I love the walk to Santa fe mall! Very close to my favo restaurant in medellin!

At arrival I was informed that they accept only cop or card, so I had to walk to e atm to look for cop, since I travel with US to pay at resort!

I loved the view from the hotel room ,service is good Hotel is clean But employees at front desk and breaskfast area all have fake smiles ,its like they smile at you forcefully just for the hotel rules ,but some of them really hate atending the guests ,not good for the hotel Not sure if there salary has something to do with it But i did not feel that welcome at this hotel staff is not good!

Staff just work for the money Most employees do not make u feel welcome Most of then are rasists! Very bad for hotel guests Very bad when hotel is rasist!!!

Location! The mall is exactly in front of the hotel. Safe area and perfect for tourist and/or if you are traveling with kids. Rooms are clean and the beds are very comfortable.

Breakfast. The food is good, but it is NOT 100% buffet. So, do not expect to eat as much as you want. They should have a sign that you cannot eat more than one bread or arepa. The kitchen ladies are not very helpful, unless you tip them every single day (their facial expression changes immediately, like magic). Also, even though you paid for a breakfast for your kid they do not count them, so pretty much you have to force them to give you a plate for your child.

The staff was really kind, from kitchen to receptionists and cleaning staff they were really friendly and procured that our stay was really confortable. For me it was a business trip, for my mom it was vacations and the location was perfect for both, it’s close to everything we needed.

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Good location was good, opposite a very nice and modern shopping mall. Comfortable rooms with a great breakfast, which is the best about this hotel. The food is all cooked on site by a very warm and friendly and helpful ladies.

It is a bit far from the main attractions/restaurants of El Poblado.

Friendly staff, very good location at just walking distance from Santa Fe mall, where we could find everything we needed. Clean and comfortable room.

Check-in process a little bit too long as the receptionist asked for too many documents since I was traveling with family members and foreigners.

Everything!! The staff was verry nice and helpfull. The rooms were spacious and clean. The breakfast was delicious and varied. And last but not least the location was perfect just infront of santa fe mall.

I used the room for sleeping, I was out most of the time. But did like the location since it was within walking distance from malls, super-markets and the metro-station. Breakfast was also great, great variety.

Everything

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