Ibis Styles Cognac

good location with good links to local towns as well

on arrival charge taken that debited total bill + €50, adjusted on booking out, but not explained, thought card was being checked ! Staff children a bit noisy, background music modern rap, not, in my opinion conducive with hotel “lounge” which in itself had no comfortable seating, only hard chairs at tables.

The owner/manager of the hotel is one of the nicest and involved people I have met over many years of travelling and staying at a wide range of hotels. He went out of his way to help, assist and engage wherever he can. One can see the passion he has for the industry and purely puts his customers first. The rest of the staff obviously got infected by his great attitude as they all worked with a smile and were very helpful.

Nothing to add.

Staff very helpful and friendly. All communal areas were clean and well maintained. Room spacious and very comfortable. Full breakfast included. Evening dinner trays were excellent. Free parking. Free wifi.

The pool could only be accessed by a 2-step ladder so patrons with mobility issues (like myself) could not easily access the pool..

The staff! the facilities were amazing and it’s very clean and neat but the staff was too friendly! very much recommended

nothing much. just a small correction as a feedback would be the slight landing area near the pool which serves no purpose is quite dangerous and can get ppl to slip easily. a warning sign would be enough.

Everything was perfect, from the beginning till the end! We stopped there on our way home from holidays and it was the best decision! We had a great deal with the genius level, breakfast included, so we went for it! The hotel was great, staff extremely friendly and polite, very helpful, the room was good-sized with an amazing bedding , we slept on cotton clouds !!! The shower was big, super clean and hot! The swimming pool, which the kids enjoyed in the morning before the check out was the cherry on top! They even had a playroom , a baby foot and a pool table!! And a slide for the kids to avoid the stairs! Awesome! Thank you so much for the stay, for the welcome and for the service! 👌👌👌

The manager was very helpful and friendly. The hotel itself had a great selection of toys/board games for the kids and the football table was a welcome distraction after a long drive.

Not many vegetarian/vegan option on the evening menu.

Everything. Nice pool, large comfy bed, great air conditioning. The staff were all happy, positive and helpful as was the manager. Can’t think of a hotel I’ve stayed at where all staff were so good !

Nothing

Merçi c'est superb excellent staff, nothing was to much trouble very well explained, breakfast amazing great choice, clean cool rooms, special thank you to Sabrina very welcoming. A bientôt.

Breakfast was great. We didn’t realize how long of a walk it was to the main part of town. We couldn’t find buses back and forth from downtown. The sidewalks were poor.

The hotel was great the location was not appropriate for our needs. If we had been traveling by car this would have been no problem.

The position close to the town centre. Excellent buffet breakfast.

Bathroom needs some upgrades