ibis Chennai City Centre- An AccorHotels Brand

This is a well known western hotel chain that falls within the economy range in Europe. Please don't expect to have ultra luxury of a 4 or 5 star hotel. Rather, you will get clean bedding, clean western bathrooms, very tasty and hygienic food. Well mannered and trained staff who know how to handle guests professionally. I booked this place for my mum and dad for a visa centre appt. And they are very happy with the facilities and how they have been treated with care. Easy car parking spaces. Uber is also always available. Thank you Ibis staff. Keep up the good work.

Nothing really to put you off, but just to be aware, the first 4 floors are offices. The hotel reception starts from the 5th floor.

Restaurant staff was non-cooperative. I was there for 2 nights especially for India vs Aus world cup game. The hotel was full of Indian Fans from overseas including me. The match got over at around 1030 pm. and people were trying to reach the hotel in heavy traffic, since i reached early, I asked the Hotel staff to please keep the Buffet open till atleast 11:15 pm for my other friends who were there especially from the US. But they were extremely non-cooperative, staff had a negative body language and was arguing of not willing to extend. The Hotel should know that they lost considerable amount of Business due to this declining of requests.

The location - Its in the center of the city and easy to get to any part of Chennai. Located near the Metro station which was a plus. The front office and room service staff were exceptional.

I did not like the cot that was in my room (1st room) as it was a broken cot. However the front office changed my room as soon as I notified them which was good on them. The restaurant (buffet breakfast) - I would suggest the staff in there to please check with the customers if they've finished eating and then clear the table as I had to change my plate and table twice before I finished eating. The food is yummy and good number or dishes to choose from.

Great buffet which is a good length of time. Decent coffee, tea, South Indian fare and fruit. The staff at the food area are super friendly and helpful. The same with the cleaning staff, they are thorough and timely. Good location. Close to metro and cafes. Quiet room, double glazing and dark curtains. Good value for money. Simple but usable gym.

Front desk staff were fairly indifferent. My swipe card kept needing rebooting, never received an apology. The corridor smelled very musty the first day's. As did the room. Keeping the AC on in the room helped with the musty smell.

This hotel was perfect for me as a business traveller. The uninterrupted internet connection provided me a seamless work environment. The buffet was on par with various 4/ 5 star hotels I have stayed. Very friendly staff.

Everything was near to perfect. Almost all staff members on the ground are young and need a little more training on being attentive to the guests.

The place is near to the consulate and VAC. The metro station is not far too. The service and staff is great. The food is good too. Tandoori items were not available for the entire stay but they were on the menu. Breakfast buffet is decent. Provide complimentary cab service to the US consulate. Have a decent gym as well.

Rooms are small in size.

The dinner is excellent. The Chef is very good. He would not prepare a large number of items but what ever is served, is very tasty and very well cooked. Food is one of the major reasons I choose to stay here,

The room could be bigger. The bath room is very small. Shoe Shine can be provided in room

Breakfast was awesome, variety and quantity wise the breakfast exceeded the expectations. We had diners at the on-spot facility, which was really good. The room was a bit small, so maybe not ideal for families. But for solo or couple, it is adequate

The staff were not professional. There was a mix, with majority of the staff being new and untrained. They do not know how to work in such atmosphere. The maintenance of all the facilities was not up to the mark. The gym did not have water or towel. The housephones do not work. But the trained staff were excellent, cordial and helpful

The staff were very friendly both at the restaurant and reception. Akash was very help and you can rely on him for anything. He has always been friendly and reliable on all our visits.

Breakfast. Would be good to have a little bit more choice for a continental breakfast

The breakfast buffet has a very good selection of both Indian and Western style choices and also good coffee available. Buffet is being served until 10.30 and even after that it is possible to have something like toast and coffee until 12.00. That is great for people who like to sleep bit longer sometimes.

The room was very clean and nice but bit outdated, specially the bathroom.