The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari

Room price is ultra reasonable. Great staff, smiles, greetings, happy vibes. The staff called me, informing if I'm ok with smoking room not long after i booked via booking.com, the information she gave is very precise. Location not far from highway gate, airport. Surrounded by restaurants, the hotel food also not expensive at all. Clean, hot water, kettle, generous electricity socket, tv channel options, extra pillow, fridge, economical bathroom lighting. The reminders to always save Earth.

The laundry price is cheap, but they dont have the laundry bag which is not critical. Tiny parking lot and the towels hanger in the bathroom location is hard to reach (above, behind the toilet bowl), but it is minimum issue. It was a good stay overall.

Room, sheets, and towels are clean. Room is not too big but quite comfortable. Hairdryer and toothbrush are provided in the room. The work desk and chair in the room are perfect for business trip. Location is quite near to the airport. Pretty far from city centre but you can always take grabcar or gocar. There are starbucks and mini market just walking distance from the hotel.

I could hear loud music from my room in the 10th floor but they cut it out just before 9 pm.

I stayed here for 1 night and had a pleasant stay. The room and bathroom were comfortable and clean. The staff was friendly and the tv offered plenty of movie options.

The airconditioning was broken and a maintenance person came to fix it. Afterward it started working again it took a really long time for the room to cool down.

Comfortable. Pool enough to cool down, but too many swimmers and the size is mini. 😃

I need to wash my hand, but no soap or liquid soap, I have to go in the shower cabinet and take the liquid soap from there. The light also to remang - remang (dimly lit) not good for put on make up in the evening. 😅

Location for sure

There's no towel on the pool area, i have to bring the towel from our room, that's a bit incovinient

Hotel room was very clean and comfortable. Hotel situated in a great location. Easy access for me to reach where I needed to be.

Food varieties can be improved.

Clean and nice hotel with good breakfast!

Laundry was a bit expensive in our opinion and there is no gym and no sun beds (by the swimming pool). This was one of the reasons we booked. So don’t be fooled.

the service is excellent! Friendly staffs

the bed actually makes my body itchy (or maybe I have sensitive skin, I don't know).

Really good breakfast (especially the indonesian food), very kind staff and clean rooms. Worth the price!

breakfast option and the location

have a little problem with the door lock because it's broken so have to change room. other than that all was good.