Grand Palace Hotel

The rooms are in good condition, with a very comfortable bed. Breakfast is great and would meet most people's food preferences. The pool is small but really well laid out. Whilst it's not in the centre of the city, there's plenty of food choices and options close by. Overall this hotel provides good value for money.

The hotel looks great at night, but that also means every room facing the street has a light on directly outside the window. Not a big issue, but means you need to fully close the curtains at night.

Hotel rooms were comfortable. Air conditioned was excellent despite an outdated hotel. Halal Chinese Restaurant on 1st floor is hjghly recommended Parking car was easy, may book a slot upon availability Supermarkit just 2mins walk

1. Breakfast needed major improvement 2. Miscommunication on my room which i requested and was confirm by the hotel,unfortunately my request was denied. 3. Inform staff members to kindly contact directly to guests

Everything from room to toilets and restaurants are very excellent.

Parking areas are busy. It's hard to park the car. Staff from the restaurant who take room numbers before entering seem not friendly and moody. Buffet style breakfast but refillable their dome is very slow. Lift under construction and have to wait your turn. I give up and end up using stairs. My room is on the 3rd floor and I can smell people smoking.

Breakfast was average, food was good but not much choices can be made. No cooking stations as well. Location wise, a bit far from town but still ok. Front staff, housekeeping, restaurant & security were very friendly and helpful.

A lady at swimming pool/sauna counter.. very rude, not friendly as if we cannot have family fun at the pool.. and controlled the towel usage.. but when other staff took over her shift, they were very good and friendly.

Basic breakfast was provided (but the taste - nothing that wow us) Bed in our room is comfortable and clean. Room is cozy! Our request for higher floor room were granted. Thank you!

The facilities were under maintenance i.e. Whirlpool (Female Section), Spa, Steam Bath and there's no one in charge of the Sauna, Whirpool section to guide you on how to function the facilities

Friendly staff. Good location to shops & cafe/bars. Room very clean and quiet, super speed internet. Bathroom clean and the shower had good water pressure. Room very large. Bed comfortable Breakfast with good food selection. Did not bother turning on TV or the AC. Steam bath was good and refreshing. Pool was utilised by others.

NA

It's comfortable and nostalgic. Big room. Location is nice. Breakfast was okay.

It's outdated (It's exactly the same since 2009 i've stayed here) and there's only one working elevator. The other one is out of service for a long time.

I Love everything about this HOTEL, from BREAKFAST TO ROOM, SWIMMING POOL was great and clean, Breakfast was all delicious. SERVICE very good. place is easy to access just right of highway. we all love this hotel so much. in the morning when we go for breakfast the walkway smell so good housekeeping doing they great job.

non of it

Breakfast need more choice of menu. The location is good.

prking space need a little bit bigger especially when someone using 4x4 car eg.landcruiser, less room to open the door wider. During festive season.

Boutique, not crowded, well run, clean, quiet, secured car park, safe surroundings. Reasonably priced breakfast. Room rate reasonable. Located at convenient location especially for those who drive.

Washroom little outdated. Bathtub - climbing in and out not as convenient for older people and young children.