Acappella Suite Hotel, Shah Alam

I like my suite. It was very spacious and as a solo traveler, I had quite a lot of space. There was a well equipped kitchen, a good living room, bed room, and a bathroom. I wanted to do my work during my stay and I think the suite delivered that. The rooms were very quiet and felt very comfortable. It actually felt like home.

The Wifi was very slow. That's a draw back, and I think the restaurant could offer more choices to eat. But, these are not big issues. Just minor things the hotel could further improve.

The hotel is suitable for families. You can choose a suitable room size for your family. You can do a family gathering and a staycation. There are restaurants nearby, but you must drive. The staff are friendly and helpful. They will entertain you, and I really appreciate their services. Their customer service is excellent, from the security guards to the receptionists at the restaurant and the counter to the housekeeping staff. When I read the review regarding breakfast, I felt hesitant to take breakfast at the hotel. But when I go there, the breakfast is quite good and varies based on what you are paying. The parking lots are spacious and numerous. The swimming pool is also good for kids and adults. Highly recommended for families who want to gather but do not want to travel outside of Selangor. Great staycation!

Nothing.

If you wish to stay in quite place, then this is the one. Rooms are neat and tidy. Services are good. Staffs are also very friendly. Very pleasant place to stay as family or even good for solo traveler. I strongly recommend this place to stay but food in the restaurant is bad. If you are an Indian, then this message will help you. They dont have anything for Indian taste. You have to order from outside only (may use Grab application for ordering the food) which I was doing during my stay.

I don't like the food menu available in the restaurant. Very limited menu and also not favoring to Indian guests. As the hotel is not located in middle of the city, I find it difficult for food arrangements. If you are a Indian and vegetarian, it is very difficult to consume the breakfast. Breakfast has different menu but nothing for Indian taste, all are western favorite. I found very difficult during my stay. Rest all is okay !

the unit is very big. I think it's originally is a residential unit as a studio type unit with 1 room, 1 bathroom and 1 kitchen. Complete with fridge , heater, dining table, 3+2 seater sofa.

they don't provide dish wash soap and sponge to clean the cutleries and plates. No water filter to refill the water.

Been here for second time. We love the environment, cosy type apartment, feel like a home, the facilities are perfect, well maintained pool surrounded with beautiful landscape. Breakfast was delicious. Staffs are helpful, credit to the Hotel Assistant Manager, he gave the best treatments whatever he could. During our breakfast, he started conversation with my youngest sister who’s a very shy person and very rarely speaks to a stranger. What a great start! When we took a picture at lobby, I can see he’s already waited to help us. He even helped my dad who’s on wheelchair to get into the car. Thank you! What a nice and humble person he is. Will come again definitely 😊.

None.

Swimming pool are kid’s friends Spacious room Easy to find location Got microwave in the room

Parking lot are so dark and creepy Lift so hot no ventilation so not safety Room got mosquitoes The first hotel i check in that has not provided bottled water,just refilled water in the fridge The breakfast is so simple yet so spicy

Nice room as usual

1.Noisy sound in the morning due to a building is under construction beside the hotel. 2. Found a diaper did not collect properly inside dustbin. 3. Dust under sofa. 4. No intregrated system for room key card & ticket parking. Key card should be able to access the car parking also for in/out.

- have big fridge - have a fan and an aircond - 2 pillow for each bed - big room! - have microwave - have cutleries and plates - have small kitchen

- the placement of vanity table and mirror. too dark to groom in front of the mirror. this is for room 511 - construction right in front of the window. staying in room 511, so the room was in the same level of the construction building. SO SO LOUD! at 8am on saturday morning. planning to get a sleep, but was stressed instead. - also, room were located at the same floor with pool, so again. very loud when kids keep on talking and screaming after getting out from pool. - one of the night stand cannot switch on.

Spacious and comfortable suite with attached kitchenette. Room is fully equipped with amenities (iron, ironing board, safe etc). Bathroom is adequately sized . Bed is super comfortable. Car park is secure and not difficult to manoeuvre (tip : park at 1st floor if you want to avoid risk of flash flood). Courteous and friendly staff.

Complementary breakfast would have made it a real value for money, but we opted for the non-breakfast rate because we planned to have breakfast elsewhere. Providing extra bottled drinking water would be nice too. The available TV channels are somewhat limited, but this is a very minor point.

My recent stay at the hotel was a delightful experience from start to finish. From the moment I walked into the lobby, I was greeted with warm smiles by the receptionists, setting the tone for the rest of my visit. The check-in process was seamless, and the receptionists efficiently handled all the necessary formalities while making me feel welcome and valued as a guest.

Nil