Idou Anfa Hôtel & Spa

The staff where by far the best thing about the property. Always helpful and polite. When we checked it the gentleman on reception noted that we where celebrating a birthday the next day. The next evening a personalised birthday cake was delivered to the room. Thank you to M on reception. The hotel was what you would expect for this star rating. Lovely pool too.

The property takes a deposit which was either not explained that well or we where not registering it properly. But it all worked out ok in the end.

The hotel was the best I had in Morroco. It was better then other hotels which are have more famous names. The bathroom was good, shower was big. The best feature of the hotel was the swimming pool. Although it doesn't have a good view, it's got privacy. The water was clean and the right temperature. The hotel has a restaurant at the top level which has a amazing view over the city including the big mosque. It's also got a big restaurant at the ground floor and a coffee shop. There's also a spa on site but I didn't use it. There is no alcohol served in the hotel but this wasn't a problem for me. The hotel has a car park in the back of the hotel which was very useful for me.

I can't really think of something that wasn't perfect about this hotel which is a rare thing these days.

I've been travel enough to say when a hotel is really deserving its stars. This 4 stars are well deserved. I felt welcome as never before as a guest, the rooms are very confortable and clean, the staff is well prepared and always willing to help, to chat and share a smile. Breakfast and meals in general offers many choices, from an international buffet (with maroc chef on site) to lunch and dinner a la carte with three different menu. Even the position is great, to reach within minutes the beaches on the atlantic, the medinas, the malls. Hotel Idou Anfa will be my home whenever I will travel to Casablanca.

I loved my stay in this hotel, the staff quality services, since my arrival. They were all very pleasant and helpful in every situation from finding a market place to book a taxi for the departure. My room was very spacious and the bed was very comfortable. There is mirror to see you full size to check yourself before living. The TV has multiple channels if needed, the AC is working very well, the furniture in the room are well thinking. I had a small areas like a living room which is very much appreciated at the end of the day. The bath room was nice and with nice products. I had diner in the restaurant near the coffee bar downstairs and the meal was amazingly cooked. Thank to the chef. I had also the opportunity to try the restaurant with a buffet with a lot of option and very tasty as well. From there the view on the city was very nice. One thing that I enjoyed is that it smeling very good everywhere, elevator, corridor, room. It a nice attention for me as your client as I like scent

I enjoyed my stay but I will suggested that the bathroom should have a ventilation system to have a better sensation after taking a shower. The restaurant price was not visible so it will be nice to be able to check it before.

The hotel's location could not have been better. It was central to practically everywhere, market, tourist spots, transportation and shops. I and my traveling companion could walk to surrounding areas of interest without difficulty including the famed Hassan II Mosque. The hotel itself was splendid. Had all the amenities, rooms were comfortable. Thought the hotel is large, the lobby can get busy, it still maintained a sense of calm once you enter you room. The breakfast was generous, varied and timing suitable. Idou Anfa has become my first choice hotel for stay in Casablanca for I hope to once again visit the Morocco. There is still much more the country offers that a two weeks stay remains inadequate.

I can't identify any sore point. Everything about the hotel was well above par. From check-in to check-out my experience was positive and memorable.

The staff were mostly friendly. Everywhere I went I was greeted with a "bonjour" and a smile, which was warm and welcoming. As a solo traveller who also doesn't speak French or Arabic, I was very anxious about my safety, but everyone was so kind and helpful even when they didn't understand me. The food was fantastic, and breakfast was made even better by a waiter called Aziz who was very attentive to me. Bless him for his kindness. The room was nice and comfy. The cleaning staff came round every day and tidied up too, so it was always clean. The location of the hotel is good, because I was able to walk to all the major tourist sites easily. Loved my stay.

I expected a better view of the city, which I didn't get, but that could just have been because of the room I was given.

The hotel is very centrally located with friendly staff. The hotel really punches above it's price. The rooms are quite nice even if the view isn't anything special. The service was above and beyond and the included valet parking was very nice. There was also an ATM just a few doors down and the main desk provides some money exchange. We did not partake in dinner/drinks or breakfast though the areas looked nice.

Arrival at the hotel was a bit hectic as the small drop off area was full and it is a busy road. Someone was able to help with bags and valet parking but only after going in to get them. The hotel was virtually impossible to get ahold of prior to the stay, but ended up no issues.

Very nice hotel. Very friendly staff. Design hotel.

There is no alcohol in the bar. For an international 4 star hotel, inacceptable

The Idou Anfa Hotel & Spa is a modern, western-style hotel with all the ammenities. I especially appreciated the location that is within easy walking distance to the Grand Mosque Hassan II, the Old Medina and the new shopping centre. Breakfast was excellent. The staff were friendly and helpful. Lots of restaurants nearby. Excellent value for the price.

We were there in March. As such the air handling system was set to HEAT and not AIR CONDITION. When our room got hot in the afternoon (west facing window), we could only cool down the room by opening the window.

The food was beyond excellent I recommend their restaurant it will make your stay perfect and you will enjoy proper Moroccan food.

The air-conditioning was deactivated by the hotel the explanation I had was " it's the beginning of spring and the temperature of the city doesn't require any heating and cooling" which was true at some point. However, Air-conditioning is for me something that is important especially when I have a shower early in the morning and at night when the temperature was very low in Casablanca and I felt cold.