Vivien's Hotel

Hotel is nice and modern , full complements like cattle, coffee cups, coffee, 2x bottles of water. Good wifi speed. Lot of food sources walking distance like Jollibee, McDonald's, 711 across the street. A new shopping mall also walking distance.Driver picked us up at the airport even tho i forgot to let them know when and what flight I'm arriving with but we had to wait a little which was fair enough.

Window to the street is not really helpful and the view was a power relay station or something. Didn't seal properly so gaps were visible and the noise from outside was quite audible like the window was practically open. Could use some double/triple glass and a new frame, sliding shower door were poorly maintained very hard to open/close. Noisy since early morning 6 7am, staff running around.

My recent stay at Vivien's Hotel in Mactan Island was largely enjoyable, with its close proximity to the Mactan-Cebu International Airport being a significant advantage. The complimentary airport shuttle service was a key factor in my choice and it proved to be very convenient. The room's ambiance was particularly impressive. It was well-decorated and maintained to a high standard of cleanliness. The highlight, however, was the bed, which was extremely comfortable and contributed greatly to a good night's sleep. The shower also stood out for its strong water pressure, offering a refreshing experience. I appreciated the range of facilities and amenities available,, including food options, and the staff were both friendly and helpful, enhancing the overall pleasant atmosphere of the hotel. However, my stay was slightly impacted by the noise level in the hallways during the night, possibly due to my room's proximity to a staff maid's closet. This was a notable disturbance in what was otherwise a peaceful setting. Overall, my experience at Vivien's Hotel was positive. The combination of a comfortable room, excellent service, and the convenience of being near the airport made for a satisfying stay. I would recommend this hotel to travelers seeking a comfortable stay close to the airport, with the caveat of potential noise in the hallways.

Noisy hallways.

It was a 3 star hotel with clean comfortable rooms. The rooms have water, a kettle, coffee, tra. The hotel also has restaurant where they serve breakfSt, lunch and dinner. There were also many supermarkets and some restaurants close by. The receptionist helped us a lot. He arranged for us a city tour on very short notice. They have a gym which is small but well equiped. All equipement was almost new and working very well o. Last but not least the hotel offers free shuttle to airport which was very appreciated.

No rooms have balcony. Not handy for smoking persons to go downstaires for smoking.

The hotel is very closed to the airport and offers a free shuttle bus each hour. You need to book in advance the shuttle and be there 10 min in advance. Room has everything you need for a short stay. The room was clean, beds confortable.

The hotel account was hacked and I have got a scam both on email and mobile. I had to block my card after accesing the scam link. The hotel accepted to pay only at the hotel. In the room were only two towels for two people and they looking a bit grey.

I love that they have free breakfast and free airport pickup, since we arrived at 1:30am. We didn’t have a hard time getting a ride to the hotel and we felt safe. I’d also like to commend Kim the receptionist on duty when we were leaving. We were supposed to get a cab going to the pier and he volunteered their personnel to flag a cab for us. When it was taking a while because of rush hour, he took it upon himself to book a grab taxi. Thanks for your concern and your efficiency!

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Met my requirement of being near the airport and there's hourly shuttle service to get there. They had the basic amenities like toothbrush, toothpaste and had free coffee and tea in the room. (I mention this 'cos I stayed at a more expensive accommodation the nights before this and the property didn't even have that!) There's a good selection of snacks at the room.

I was woken up by hotel neighbour's roosters crowing from 4am. Glad I brought my noise cancelling earmuffs.

New , nice and clean

One side of the hotel two different karaoke places with crazy screams . The other side, just few meters from the walls the high voltage transformation station. Probably the people in the rooms in the right side of the building are levitating with the electromagnetic camp meanwhile reviving the high dose of cancerous radiation.

I dont know where to begin.. was picked up from airport from the hotel and dropped to hotel and from the moment I walked in I felt so welcome.. staff really made me safe... always smiling.. helpful.. big shout out to jocellyn and joenna ( in picture below ) these 2 where amazing start to finish.. both love their job, always asked how i was and book taxis for me, and very hard working and friendly, but i could say all the staff was, but I loved these 2.. really upset i had to leave today, was even taken to airport by hotel, but I will be staying again in this hotel again very soon.. if you want to stay on mactan no questions asked book this hotel... you wont regret it... miss you all and see you soon

Traffic outside lol 😆 but not the hotels fault, just be brave lol 😆

The Location is perfect. The staff are very friendly and helpful. Rooms are always clean. Hotel Shuttle pick from Airport to Hotel was superb! All in all our stayed was Good!

Actually everything was fine, but only the breakfast it should be served warm and not pre cooked. Also more option for foreigh guest like continental Toasted Bread with butter and jam or other option with eggs like sunny side up not just scrambled eggs. Because not all guest are filipinos there are Caucasian guest that want some other option of breakfast. But it was fine.

First of all they are aware of their promises and responsibilities. They have done the transfer perfectly even tough hey did not manage our returning transfer, I appreciate it (they said they do not have a free seat for the transfer time we asked). Breakfast was more than enough and delicious. Our room was super clean and this hotel is close to very nice restaurants already!