Swiss-Belhotel Blulane

I loved their Quiche and Orange juice.

When we arrived, the guard on duty did not help us carry our baggage even he saw us. It was almost midnight when we arrived so there were no guests coming in as well. There was also no one assisting us on carrying the baggage up to our room. The buffet breakfast I was told starts at 6am. And yet it was almost past 6 am and they have not brought out all the foods. Food, especially if it is buffet, should have been set ahead of time this way people will see all the food they can choose.

We love the room. It was so comfy and spacious. Everything felt so high-end, it was a really2 nice hotel room. I can't believe this hotel existed in the middle of Binondo.

My rating should have been 10, however I'm giving it an 8 why? Because our free breakfast arrived more than an hour from the time I told the hotel to serve. I told them 8am, it arrived past 9am. I called 3 times, they said it was already being brought up, but it wasn't true. I have kids who were so hungry and since it was only good for 2, we were supposed to go down to buy more food however due to the scheduled system maintenance by 9am, we cannot go down anymore since the elevators won't be available. I thought it was because a lot people might be checked in, however we were the only one occupying the parking slot.

Everything was great! The manager assigned at the time we checked- in volunteered to change our room with one of same rate and to our liking, after we told him that what we booked was not fit to our need as a family. That switch definitely made our stay more pleasant! P.S. The beds are so comfortable. Booking rooms with breakfast inclusion is best. ❤️

We were upgraded to a premier king bed free of charge. The room was excessively spacious which we liked so much. The staff were nice. Overall we had a pleasant stay. Wish we could’ve stayed longer!

Not that I didn’t like but the location of the hotel is kind of off to me. But I suppose that’s the normal scene in Binondo/Manila area. But I could simply ignore this fact because my stay was excellent anyway.

The room was soo big. Location is very convenient to our purpose (Manila Tour). Staff was helful and courteous. Food was delicious. Super value for money. We love it sooo much we already booked the next holiday :)

Nothing :)

The hotel is so convenient to all. It is clean and the staffs are so helpful.

The parking is a little narrow for suvs and vans. You really need to be a very good driver

Excellent location, within the center of binondo

I asked for an extra towels as i only have 2pcs, but there is an extra fee for that. there is no handtowels or robe.

Good service of staff in the buffet area.

*Food is not good. Most food is spicy or salty *we requested/borrowed spoon and fork in the room. They said yes but no spoon and fork given.

The room is large and comfortable with a work space.

The cooling capacity of the refrigerator is too low.

Near good Chinese restaurants, banks, churches

not much