Jumeirah Port Soller Hotel & Spa

Dear Jumeirah Port de Soller Team, I am delighted to share my positive experience from our recent stay at your remarkable hotel. The hotel's location is simply stunning, offering breathtaking views that provided a serene backdrop to our stay. The exceptional amenities offered were top-notch, contributing to a sense of comfort and luxury that truly defined our experience. In addition to the physical aspects of the hotel, the professionalism and courtesy exhibited by your staff made a significant impression on us. They displayed a genuine commitment to ensuring our comfort and satisfaction, attending to all our needs promptly and efficiently. Specifically, I would like to extend my gratitude to Ms. Isabella from the hotel management team. Her professionalism and dedication to guest satisfaction were truly remarkable, embodying the excellent customer service Jumeirah is known for. In summary, our stay at Jumeirah Port de Soller was a memorable experience, marked by comfortable luxury, excellent service, and the beautiful surroundings. We look forward to the opportunity to stay with you again in the future. Thank you for your outstanding hospitality.

As usual with the Jumeirah brand hotels, this one was exceptional as the others we have stayed in Dubai. Great service from the minute you walk in the door. Cold towel, little gifts for our kids, welcome drink and just overall friendliness and kindness. They make you feel right at home. The hotel is located on top of spectacular cliffs over looking the port and the beautiful sea views. The rooms are great size for the cost and of course in this hotel the views only enhance the overall room experience. We’ll be back to this hotel next time we’re in Mallorca, perfect for our family or if just traveling with your significant other. Whenever we see the Jumeirah brand we associate it with 5 star luxury and this didn’t disappoint.?

I loved the service, it was excellent

What I didn't like was, that it's not a place for dogs, but dogs are allowed. Dogs aren't allowed to come anywhere with the person, they can only stay in the room , there should be changed something

Amazing experience at the Jumeirah. Room, view, fantastic food in all restaurants, cleanliness and friendly, courteous staff who can't do enough for you. The pool and spa were out of this world and not busy. Interesting area of Majorca with beautiful villages to visit and lovely drives through the mountains. Would love to return.

More frequent shuttle service to and from the Hotel to the Port. Cheaper car parking at the hotel (but you can find spaces outside).

Stunning view of the sea and land, from pool, room, dining and bar areas. Staff are consistently polite and helpful. Food is of the highest quality, as is the spa experience. All in line with what you would expect from a hotel in this price bracket.

It would be helpful to have a place to buy essentials such as sunscreen, insect bite cream and favourite ice creams/lollies (not just cornet cones and ice cream by pool).

Beautiful views. Friendly staff. Great location. The whole family enjoyed our stay in Port de Soller. My personal favorite was the breakfast where the staff greeted us personally every morning.

I don't have anything to complain about. Jameirah is on the pricey side but when you're there you realize that your paying for a quality hotel.

fabulous hotel with amazing views

we were asked if it was a special occasion. it was our 40th wedding anniversary but there was no special treatment eg champagne or flowers etc in the room which for a hotel like this we found surprising. Why ask if it’s not important to the hotel. the check in staff did say happy anniversary though

Very kind staff, lot of facilities, amazing restaurant with fantastic chef ( Javier). Perfect location with wonderful sea view.

Unfortunately, the taxi company is awful. We had to wait a lot for the taxi. ( more than one our many times) Recommend to the hotel, to buy some car to transport their guests.

The Jumeirah Port Soller is situated at a spectacular location with breathtaking views from most of the rooms and especially the infinity pool really deserves its name. A truly extraordinary place of hospitality where its staff excels in every aspect. A minor reason for complaint was dealt with in the most professional manner, just like you would expect it from a true five star resort. Comfy beds, spacious rooms, a very well equipped gym, fast wifi, the list goes on and on. This is probably one of the best hotels on the island.

Facilities were great. Spa especially and pools were quiet. Service around check-in and general support very good.

Some rooms are better than others in the same class. We had to move as our first room had some rusted metal on the balcony and a pillar in front of the TV! Service on roof bar was a bit slow. Often had to remind staff that a drink l had been ordered.