/
9.2

81 reviews

Four Seasons Hotel Hangzhou at West Lake

5 Lingyin Road , Hangzhou, 310013, CN

Reservations:

+1-833-728-2041
9.2

81 reviews

Choose dates to view prices

Property logo or sign, Property Building in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Bird's eye view, Bird's-eye View in Four Seasons Hotel Hangzhou at West Lake
Winter in Four Seasons Hotel Hangzhou at West Lake
Nearby landmark, Bird's-eye View in Four Seasons Hotel Hangzhou at West Lake
Spring, Swimming Pool in Four Seasons Hotel Hangzhou at West Lake
Restaurant/places to eat, Family in Four Seasons Hotel Hangzhou at West Lake
Spring, Swimming Pool in Four Seasons Hotel Hangzhou at West Lake
Lake view in Four Seasons Hotel Hangzhou at West Lake
Spring in Four Seasons Hotel Hangzhou at West Lake
Off site in Four Seasons Hotel Hangzhou at West Lake
Staff in Four Seasons Hotel Hangzhou at West Lake
Activities in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Lake view, Swimming Pool in Four Seasons Hotel Hangzhou at West Lake
Guests in Four Seasons Hotel Hangzhou at West Lake
Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West Lake
Restaurant/places to eat in Four Seasons Hotel Hangzhou at West Lake
Spa and wellness centre/facilities in Four Seasons Hotel Hangzhou at West Lake
View (from property/room) in Four Seasons Hotel Hangzhou at West Lake
Spa and wellness centre/facilities in Four Seasons Hotel Hangzhou at West Lake
Property Building in Four Seasons Hotel Hangzhou at West Lake
Garden view in Four Seasons Hotel Hangzhou at West Lake
Garden view in Four Seasons Hotel Hangzhou at West Lake
Property building in Four Seasons Hotel Hangzhou at West Lake
Animals, Other Animals in Four Seasons Hotel Hangzhou at West Lake
Garden view in Four Seasons Hotel Hangzhou at West Lake
Garden view, Property Building in Four Seasons Hotel Hangzhou at West Lake
Garden view, Property Building in Four Seasons Hotel Hangzhou at West Lake
Entertainment in Four Seasons Hotel Hangzhou at West Lake
Winter in Four Seasons Hotel Hangzhou at West Lake
Winter in Four Seasons Hotel Hangzhou at West Lake
Winter in Four Seasons Hotel Hangzhou at West Lake
Winter in Four Seasons Hotel Hangzhou at West Lake
Winter in Four Seasons Hotel Hangzhou at West Lake
Inner courtyard view in Four Seasons Hotel Hangzhou at West Lake
Inner courtyard view in Four Seasons Hotel Hangzhou at West Lake
Living room, Seating Area in Four Seasons Hotel Hangzhou at West Lake
Garden, Bird's-eye View in Four Seasons Hotel Hangzhou at West Lake
Natural landscape in Four Seasons Hotel Hangzhou at West Lake
Bed in Four Seasons Hotel Hangzhou at West Lake
Living room in Four Seasons Hotel Hangzhou at West Lake
Swimming Pool in Four Seasons Hotel Hangzhou at West Lake
Lobby or reception, Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West Lake
Dining area, Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West Lake
bunk bed in Four Seasons Hotel Hangzhou at West Lake
Living room, Seating Area in Four Seasons Hotel Hangzhou at West Lake
View (from property/room), Bird's-eye View in Four Seasons Hotel Hangzhou at West Lake
Children play ground, Children's Play Area in Four Seasons Hotel Hangzhou at West Lake
Entertainment, Children in Four Seasons Hotel Hangzhou at West Lake
Bed in Four Seasons Hotel Hangzhou at West Lake
Bathroom in Four Seasons Hotel Hangzhou at West Lake
Swimming Pool in Four Seasons Hotel Hangzhou at West Lake
Garden, Property Building in Four Seasons Hotel Hangzhou at West Lake
Staff in Four Seasons Hotel Hangzhou at West Lake
Restaurant/places to eat in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Kids's club, Children in Four Seasons Hotel Hangzhou at West Lake
Restaurant/places to eat in Four Seasons Hotel Hangzhou at West Lake
Staff, Family in Four Seasons Hotel Hangzhou at West Lake
Bedroom in Four Seasons Hotel Hangzhou at West Lake
Entertainment in Four Seasons Hotel Hangzhou at West Lake
Bed, Seating Area in Four Seasons Hotel Hangzhou at West Lake
Children play ground, Children's Play Area in Four Seasons Hotel Hangzhou at West Lake
Staff in Four Seasons Hotel Hangzhou at West Lake
Children play ground, Children in Four Seasons Hotel Hangzhou at West Lake
Lobby or reception in Four Seasons Hotel Hangzhou at West Lake
View (from property/room) in Four Seasons Hotel Hangzhou at West Lake
Living room, Seating Area in Four Seasons Hotel Hangzhou at West Lake
Facade/entrance in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Balcony/Terrace in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Restaurant/places to eat in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Other in Four Seasons Hotel Hangzhou at West Lake
Seating area in Four Seasons Hotel Hangzhou at West Lake
older children, Family in Four Seasons Hotel Hangzhou at West Lake
People, Guests in Four Seasons Hotel Hangzhou at West Lake
Balcony/Terrace in Four Seasons Hotel Hangzhou at West Lake
Balcony/Terrace in Four Seasons Hotel Hangzhou at West Lake
Restaurant/places to eat in Four Seasons Hotel Hangzhou at West Lake
Living room in Four Seasons Hotel Hangzhou at West Lake
Decorative detail in Four Seasons Hotel Hangzhou at West Lake
Other in Four Seasons Hotel Hangzhou at West Lake
Garden in Four Seasons Hotel Hangzhou at West Lake
Garden, Banquet Facilities in Four Seasons Hotel Hangzhou at West Lake
Banquet/Function facilities in Four Seasons Hotel Hangzhou at West Lake
Banquet/Function facilities, Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West Lake
Bathroom in Four Seasons Hotel Hangzhou at West Lake
Living room, Seating Area in Four Seasons Hotel Hangzhou at West Lake
Property building in Four Seasons Hotel Hangzhou at West Lake
Other in Four Seasons Hotel Hangzhou at West Lake

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Four Seasons Hotel Hangzhou at West Lake
Property logo or sign, Property Building in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeBird's eye view, Bird's-eye View in Four Seasons Hotel Hangzhou at West LakeWinter in Four Seasons Hotel Hangzhou at West LakeNearby landmark, Bird's-eye View in Four Seasons Hotel Hangzhou at West LakeSpring, Swimming Pool in Four Seasons Hotel Hangzhou at West LakeRestaurant/places to eat, Family in Four Seasons Hotel Hangzhou at West LakeSpring, Swimming Pool in Four Seasons Hotel Hangzhou at West LakeLake view in Four Seasons Hotel Hangzhou at West LakeSpring in Four Seasons Hotel Hangzhou at West LakeOff site in Four Seasons Hotel Hangzhou at West LakeStaff in Four Seasons Hotel Hangzhou at West LakeActivities in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeLake view, Swimming Pool in Four Seasons Hotel Hangzhou at West LakeGuests in Four Seasons Hotel Hangzhou at West LakeRestaurant/Places to Eat in Four Seasons Hotel Hangzhou at West LakeRestaurant/places to eat in Four Seasons Hotel Hangzhou at West LakeSpa and wellness centre/facilities in Four Seasons Hotel Hangzhou at West LakeView (from property/room) in Four Seasons Hotel Hangzhou at West LakeSpa and wellness centre/facilities in Four Seasons Hotel Hangzhou at West LakeProperty Building in Four Seasons Hotel Hangzhou at West LakeGarden view in Four Seasons Hotel Hangzhou at West LakeGarden view in Four Seasons Hotel Hangzhou at West LakeProperty building in Four Seasons Hotel Hangzhou at West LakeAnimals, Other Animals in Four Seasons Hotel Hangzhou at West LakeGarden view in Four Seasons Hotel Hangzhou at West LakeGarden view, Property Building in Four Seasons Hotel Hangzhou at West LakeGarden view, Property Building in Four Seasons Hotel Hangzhou at West LakeEntertainment in Four Seasons Hotel Hangzhou at West LakeWinter in Four Seasons Hotel Hangzhou at West LakeWinter in Four Seasons Hotel Hangzhou at West LakeWinter in Four Seasons Hotel Hangzhou at West LakeWinter in Four Seasons Hotel Hangzhou at West LakeWinter in Four Seasons Hotel Hangzhou at West LakeInner courtyard view in Four Seasons Hotel Hangzhou at West LakeInner courtyard view in Four Seasons Hotel Hangzhou at West LakeLiving room, Seating Area in Four Seasons Hotel Hangzhou at West LakeGarden, Bird's-eye View in Four Seasons Hotel Hangzhou at West LakeNatural landscape in Four Seasons Hotel Hangzhou at West LakeBed in Four Seasons Hotel Hangzhou at West LakeLiving room in Four Seasons Hotel Hangzhou at West LakeSwimming Pool in Four Seasons Hotel Hangzhou at West LakeLobby or reception, Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West LakeDining area, Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West Lakebunk bed in Four Seasons Hotel Hangzhou at West LakeLiving room, Seating Area in Four Seasons Hotel Hangzhou at West LakeView (from property/room), Bird's-eye View in Four Seasons Hotel Hangzhou at West LakeChildren play ground, Children's Play Area in Four Seasons Hotel Hangzhou at West LakeEntertainment, Children in Four Seasons Hotel Hangzhou at West LakeBed in Four Seasons Hotel Hangzhou at West LakeBathroom in Four Seasons Hotel Hangzhou at West LakeSwimming Pool in Four Seasons Hotel Hangzhou at West LakeGarden, Property Building in Four Seasons Hotel Hangzhou at West LakeStaff in Four Seasons Hotel Hangzhou at West LakeRestaurant/places to eat in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeKids's club, Children in Four Seasons Hotel Hangzhou at West LakeRestaurant/places to eat in Four Seasons Hotel Hangzhou at West LakeStaff, Family in Four Seasons Hotel Hangzhou at West LakeBedroom in Four Seasons Hotel Hangzhou at West LakeEntertainment in Four Seasons Hotel Hangzhou at West LakeBed, Seating Area in Four Seasons Hotel Hangzhou at West LakeChildren play ground, Children's Play Area in Four Seasons Hotel Hangzhou at West LakeStaff in Four Seasons Hotel Hangzhou at West LakeChildren play ground, Children in Four Seasons Hotel Hangzhou at West LakeLobby or reception in Four Seasons Hotel Hangzhou at West LakeView (from property/room) in Four Seasons Hotel Hangzhou at West LakeLiving room, Seating Area in Four Seasons Hotel Hangzhou at West LakeFacade/entrance in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeBalcony/Terrace in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeRestaurant/places to eat in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeOther in Four Seasons Hotel Hangzhou at West LakeSeating area in Four Seasons Hotel Hangzhou at West Lakeolder children, Family in Four Seasons Hotel Hangzhou at West LakePeople, Guests in Four Seasons Hotel Hangzhou at West LakeBalcony/Terrace in Four Seasons Hotel Hangzhou at West LakeBalcony/Terrace in Four Seasons Hotel Hangzhou at West LakeRestaurant/places to eat in Four Seasons Hotel Hangzhou at West LakeLiving room in Four Seasons Hotel Hangzhou at West LakeDecorative detail in Four Seasons Hotel Hangzhou at West LakeOther in Four Seasons Hotel Hangzhou at West LakeGarden in Four Seasons Hotel Hangzhou at West LakeGarden, Banquet Facilities in Four Seasons Hotel Hangzhou at West LakeBanquet/Function facilities in Four Seasons Hotel Hangzhou at West LakeBanquet/Function facilities, Restaurant/Places to Eat in Four Seasons Hotel Hangzhou at West LakeBathroom in Four Seasons Hotel Hangzhou at West LakeLiving room, Seating Area in Four Seasons Hotel Hangzhou at West LakeProperty building in Four Seasons Hotel Hangzhou at West LakeOther in Four Seasons Hotel Hangzhou at West Lake

From

$513

Call for great rates

+1-833-728-2041

Spa/Wellness packages

Pet Friendly

Free wifi

Air conditioning

Hot tub

Beach chairs/Loungers

24-hour front desk

Lake view

Four Seasons Hotel Hangzhou at West Lake

Immerse yourself in luxury at the Five-Star Four Seasons Hotel Hangzhou at West Lake, located at 5 Lingyin Road in the vibrant city of Hangzhou, China. Just 3.5mi from the city center, this hotel offers a serene retreat with beautiful lake and garden views. With 81 reviews praising its exceptional service, this hotel is the perfect choice for travelers seeking a truly indulgent stay.

Enjoy a wealth of amenities at this elite establishment, including spa and wellness packages, free Wi-Fi, air conditioning, a hot tub, and a free fitness center. Indulge in delicious meals at the hotel's restaurant and unwind with a drink in the bar. The hotel also offers a variety of services such as babysitting, room service, and a business center. With prices starting at $513, the hotel promises a lavish experience in a stunning setting, perfect for a romantic getaway or a truly indulgent break.

Step into a world of opulence with breathtaking lake and garden views, stylish and soundproof rooms, and a sun deck to soak in the tranquil ambiance. Boasting pet-friendly services and a range of additional amenities, the Four Seasons Hotel Hangzhou at West Lake provides an unforgettable experience for discerning travelers looking for the ultimate in comfort and sophistication.

For an unforgettable dining experience, look no further than Jin Sha, the hotel's on-site restaurant. Nestled within the Four Seasons Hotel Hangzhou at West Lake, Jin Sha offers traditional ambiance and serves up exquisite Cantonese and Chinese cuisine. Indulge in an array of flavors as you savor the finest in culinary delights amidst a backdrop of elegant surroundings. Whether you're a connoisseur of fine dining or simply seeking a memorable meal, Jin Sha promises to impress with its delectable offerings and impeccable service.

When it comes to payment options, the hotel provides convenient flexibility, accepting various methods such as Diners Club, Mastercard, Visa, American Express, JCB, and UnionPay debit card. This ensures easy and hassle-free transactions for guests, allowing for seamless arrangements during their stay. With an array of accepted payment options, the Four Seasons Hotel Hangzhou at West Lake prioritizes convenience and aims to make the guest experience as smooth and effortless as possible.

In addition to its luxurious accommodations, the hotel offers an array of room types to cater to diverse preferences. From the opulent Garden Terrace Twin Room to the spacious Panorama King Room with Garden View, each room type is meticulously designed to provide comfort and elegance. Accommodating up to 3 adults and 2 children, the rooms boast stylish interiors and modern amenities, ensuring a tranquil and rejuvenating retreat for every guest. With the hotel's attention to detail and commitment to guest satisfaction, travelers can look forward to a stay that exceeds expectations and creates lasting memories. Whether you seek a suite with a stunning garden view or a cozy twin room, the Four Seasons Hotel Hangzhou at West Lake has the perfect accommodation to suit your needs.

Closest airports

Hangzhou Xiaoshan International Airport

18.3mi

Most popular amenities

Spa/Wellness packages

Pet Friendly

Free wifi

Air conditioning

Hot tub

Beach chairs/Loungers

24-hour front desk

Lake view

Non-smoking rooms

Bar

Fitness center

Garden view

Soundproof rooms

Elevator

Room service

Restaurant

Sun deck

Garden

View

Patio

Terrace

Balcony

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Private Bathroom

Rooms

Garden Terrace Twin Room

2 Double Beds

785 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Experience luxury and comfort in our Garden Terrace Twin Room, boasting 786 sqft of space with a tranquil garden view and featuring a hot tub, air conditioning, and a private terrace. Ideal for a family of 3 adults and 2 children with its two double beds and ample amenities.

Premier Garden View Twin Room

2 Double Beds

680 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Relax in our spacious 678 sqft Premier Garden View Twin Room, offering a stunning garden view from the terrace and balcony. With air conditioning, hot tub, and soundproofing, enjoy a comfortable stay with family or friends.

Garden View Twin Room

2 Double Beds

680 sqft

Hot tub

Garden view

Private Bathroom

Bathtub

x3

+

Experience spacious comfort and a tranquil garden view in our Twin Room, with 678 sqft of space, two double beds, and luxurious amenities like a hot tub, air conditioning, and soundproofing. Perfect for 3 adults and 2 children.

Royal West Lake Villa

1 King Size Bed

1455 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Indulge in the spacious Royal West Lake Villa, offering a king size bed and a hot tub with garden view, perfect for 3 adults and 2 children. Unwind on the terrace or balcony, and enjoy the soundproof, private bathroom.

West Lake Villa

1 King Size Bed

1505 sqft

Lake view

Hot tub

Garden view

Private Bathroom

x3

+

Indulge in a spacious 1507 sqft Villa at West Lake Villa with a stunning lake and garden view, featuring a hot tub, air conditioning, and a king-size bed - perfect for a comfortable stay for 3 adults and 2 children.

Premier Garden View King Room

1 King Size Bed

680 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Indulge in the spacious Premier Garden View King Room, offering a luxurious king size bed, hot tub, and a private patio with garden view. Accommodating up to 3 adults and 2 children, it ensures a relaxing stay with its soundproof and air-conditioned space.

Lotus Suite

1 King Size Bed

1290 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Indulge in luxury at the Lotus Suite, a spacious 1292 sqft suite with a king-size bed, hot tub, and garden view. Ideal for 3 adults and 2 children, featuring a terrace, balcony, and soundproof comfort.

Lagoon Villa

1 King Size Bed

1400 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Welcome to the Lagoon Villa, a 1399 sqft retreat featuring a king size bed, hot tub with garden view, and a private balcony. Ideal for 3 adults and 2 children, this villa offers air conditioning and a spacious terrace for a relaxing stay.

Garden Terrace King Room

1 King Size Bed

785 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Relax in our Garden Terrace King Room, a spacious 786 sqft retreat with a private hot tub and a garden view. This room accommodates 3 adults and 2 children, featuring a luxurious king size bed and a terrace for a peaceful escape.

Garden View King Room

1 King Size Bed

680 sqft

Hot tub

Garden view

Private Bathroom

Bathtub

x3

+

Indulge in our spacious Garden View King Room, perfect for 3 adults and 2 children. Enjoy the luxury of a hot tub, garden view, and soundproof comfort in this 678 sqft space.

Panorama King Room with Garden View

1 King Size Bed

860 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Enjoy breathtaking garden views from your spacious Panorama King Room, featuring a hot tub, balcony, and soundproof comfort. Accommodating up to 3 adults and 2 children, the 861 sqft room offers a serene retreat with luxurious amenities.

Guest reviews

9.2

81 reviews

From

$513

Categories of assessments

Cleanliness

9.5

Comfort

9.4

Location

9.5

Facilities

9.3

Staff

9.4

Value for money

8.1

WiFi quality

9.2

Featured reviews:

🇨🇳

Min

10

April 2023

As a luxury hotel, I have to say you can ask for help or reservations or other requests before you check-in. E.g. you can book a table at its Black Pearl Chinese restaurant - Jinsha, or you can ask them to book tickets for Impression of Westlake - btw I got the best seats for the show,. The hotel owns a private garden besides Westlake, so you can enjoy a peaceful time for your wandering. Also it has a private dock for a reserved boat cruise or even plus a privileged breakfast course on the boat. Best location as well - very convenient for Linyin Temple or other temples near around or Longjing Village. Yes it is expensive, but if you want to have a terrific treatment for you and your families, I'd recommend to stay here at least once in Hangzhou.

None.

🇦🇪

Minxuan

10

April 2023

Not much to say, Four Seasons is the leading hotel brand for a reason. Everything was perfect as expected. Plus the hotel grounds is simply amazing.

Shame the outdoor pool was closed. And they did cancel a boat tour that I booked on the basis of "wind" however I did see other tour boats out on the lake at the time, not a deal breaker but a shame.

🇩🇪

Andreas

8.2

August 2023

Very nice location at the West lake. Nice swimming pool and garden around the hotel. Very helpful and friendly staff.

The room was relatively small and outdated. Needs refurbishment. View to inner yard. The restaurants are expensive but with limited choice and mediocre quality. The bar closes early.

🇨🇳

Jl

10

May 2023

Very nice location, so beautiful nearby the West Lake. Excellent service from Check-in to Check-out. A terrific travel brought us lots of joys and happiness. Thank you Ms. Cherry and Ms. Penny for all you have done for us. Thank you, Four Seasons!

Nothing. All of warm memories.

🇭🇰

May

8.2

October 2023

Excellent service. The staff were friendly and professional. Jing Sha was outstanding - food and service both flawless

The room looked old. The bed has lost its spring, need to change the mattress. No view from the room.

🇹🇼

Yong

9.1

November 2023

Location near west lake. Room has a garden, very nice! A variety of pillows to choose from, I got to choose my favorite Latex pillow.

Wash basin faucet a little broken.

🇲🇴

Kam

9.1

November 2022

both of the location and property layout are unique

the swimming pool and sauna, with which the direction and set up indications are chaotic,

🇲🇾

Chee

8.2

November 2023

Great location but not really as scenic as I thought

For such prices they don’t include breakfast

🇳🇱

Emily

9.1

November 2021

Food quality, presentation and choices are great for all meals. Good view from restaurant and pleasant environment.

NA

🇹🇼

淑貞

10

June 2023

very comfortable

the price is pretty high

🇨🇳

Min

10

April 2023

10

As a luxury hotel, I have to say you can ask for help or reservations or other requests before you check-in. E.g. you can book a table at its Black Pearl Chinese restaurant - Jinsha, or you can ask them to book tickets for Impression of Westlake - btw I got the best seats for the show,. The hotel owns a private garden besides Westlake, so you can enjoy a peaceful time for your wandering. Also it has a private dock for a reserved boat cruise or even plus a privileged breakfast course on the boat. Best location as well - very convenient for Linyin Temple or other temples near around or Longjing Village. Yes it is expensive, but if you want to have a terrific treatment for you and your families, I'd recommend to stay here at least once in Hangzhou.

None.

🇦🇪

Minxuan

10

April 2023

10

Not much to say, Four Seasons is the leading hotel brand for a reason. Everything was perfect as expected. Plus the hotel grounds is simply amazing.

Shame the outdoor pool was closed. And they did cancel a boat tour that I booked on the basis of "wind" however I did see other tour boats out on the lake at the time, not a deal breaker but a shame.

🇩🇪

Andreas

8.2

August 2023

8.2

Very nice location at the West lake. Nice swimming pool and garden around the hotel. Very helpful and friendly staff.

The room was relatively small and outdated. Needs refurbishment. View to inner yard. The restaurants are expensive but with limited choice and mediocre quality. The bar closes early.

🇨🇳

Jl

10

May 2023

10

Very nice location, so beautiful nearby the West Lake. Excellent service from Check-in to Check-out. A terrific travel brought us lots of joys and happiness. Thank you Ms. Cherry and Ms. Penny for all you have done for us. Thank you, Four Seasons!

Nothing. All of warm memories.

🇭🇰

May

8.2

October 2023

8.2

Excellent service. The staff were friendly and professional. Jing Sha was outstanding - food and service both flawless

The room looked old. The bed has lost its spring, need to change the mattress. No view from the room.

🇹🇼

Yong

9.1

November 2023

9.1

Location near west lake. Room has a garden, very nice! A variety of pillows to choose from, I got to choose my favorite Latex pillow.

Wash basin faucet a little broken.

🇲🇴

Kam

9.1

November 2022

9.1

both of the location and property layout are unique

the swimming pool and sauna, with which the direction and set up indications are chaotic,

🇲🇾

Chee

8.2

November 2023

8.2

Great location but not really as scenic as I thought

For such prices they don’t include breakfast

🇳🇱

Emily

9.1

November 2021

9.1

Food quality, presentation and choices are great for all meals. Good view from restaurant and pleasant environment.

NA

🇹🇼

淑貞

10

June 2023

10

very comfortable

the price is pretty high

Points of Interest Around Four Seasons Hotel Hangzhou at West Lake

Attractions

Hangzhou Botanical Garden

0.6mi

Solitary Hill (Gu Shan)

0.8mi

West Lake (Xi Hu)

1.1mi

Meijiawu Tea Village

1.4mi

Red Carp Pond

1.5mi

Lingyin Temple

1.8mi

Leifeng Pagoda

1.8mi

Fei Lai Feng (Flying Peak)

2mi

Qinghefang Ancient Street

2.4mi

China National Silk Museum (NSM)

2.4mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

2.4mi

Six Harmonies Pagoda (Liuhe Pagoda)

3.5mi

Qiantang River Bridge

4.1mi

National Tea Museum (Zhongguo Chaye Bowuguan)

5mi

Attractions

Hangzhou Botanical Garden

0.6mi

Solitary Hill (Gu Shan)

0.8mi

West Lake (Xi Hu)

1.1mi

Meijiawu Tea Village

1.4mi

Red Carp Pond

1.5mi

Lingyin Temple

1.8mi

Leifeng Pagoda

1.8mi

Fei Lai Feng (Flying Peak)

2mi

Qinghefang Ancient Street

2.4mi

China National Silk Museum (NSM)

2.4mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

2.4mi

Six Harmonies Pagoda (Liuhe Pagoda)

3.5mi

Qiantang River Bridge

4.1mi

National Tea Museum (Zhongguo Chaye Bowuguan)

5mi

Airports

Hangzhou Xiaoshan International Airport

18.3mi

Restaurants

Jin Sha

Cuisines

CantoneseChinese

Ambiances

Traditional

Amenities of Four Seasons Hotel Hangzhou at West Lake

Spa/Wellness packages

Pet Friendly

Free wifi

Air conditioning

Hot tub

Beach chairs/Loungers

24-hour front desk

Lake view

Non-smoking rooms

Bar

Fitness center

Garden view

Soundproof rooms

Elevator

Room service

Restaurant

Sun deck

Garden

View

Patio

Terrace

Balcony

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Private Bathroom

Amenities of Four Seasons Hotel Hangzhou at West Lake

Accessibility

Entire unit located on ground floor

Entire unit wheelchair accessible

Upper floors accessible by elevator

Activities

Bicycle rental

Free

Bike tours

Free

Cycling

Game room

Tour or class about local culture

Additional fee

Bathroom

Bathrobe

Bathtub

Bathtub or shower

Free toiletries

Hairdryer

Private Bathroom

Shower

Slippers

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Walk-in closet

Wardrobe or closet

Business Facilities

Business center

Additional fee

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Ironing service

Additional fee

Laundry

Additional fee

Entertainment & Family Services

Babysitting/Child services

Additional fee

Outdoor play equipment for kids

Food & Drink

Bar

Breakfast in the room

Fruit

Kids' meals

Additional fee

Minibar

Restaurant

Tea/Coffee maker

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

ATM on site

Baggage storage

Free

Concierge

Currency exchange

Express check-in/out

Free

Lockers

Private check-in/out

Tour desk

General

Air conditioning

Carpeted

Designated smoking area

Elevator

Facilities for disabled guests

Family rooms

Hardwood or parquet floors

Heating

Ironing facilities

Non-smoking rooms

Pet Friendly

Room service

Smoke-free property

Soundproof

Soundproof rooms

Internet

Free wifi

Kitchen

Cleaning products

Coffee machine

Dining table

Electric kettle

Refrigerator

Living Area

Desk

Dining area

Sitting area

Sofa

Media & Technology

Blu-ray player

Cable channels

Flat-screen TV

iPod dock

Radio

Satellite channels

Telephone

TV

Outdoors

Balcony

Garden

Patio

Sun deck

Terrace

Physical distancing

Cashless payment available

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Clothes rack

Iron

Socket near the bed

Safety & security

24-hour security

CCTV in common areas

CCTV outside property

Fire extinguishers

Key card access

Safe

Security alarm

Smoke alarms

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Beauty services

Body treatments

Facial treatments

Fitness

Fitness center

Free

Foot massage

Full-body massage

Hair treatments

Hot tub

Locker rooms

Massage

Additional fee

Spa

Additional fee

Spa facilities

Spa lounge/Relaxation area

Spa/Wellness packages

Transportation

Car rental

View

Garden view

Inner courtyard view

Lake view

View

Stay rules - Four Seasons Hotel Hangzhou at West Lake

From

$513
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Four Seasons Hotel Hangzhou at West Lake

When are the check-in and check-out times for Four Seasons Hotel Hangzhou at West Lake?

Guests at Four Seasons Hotel Hangzhou at West Lake can check in starting from 03:00 PM and need to check out by 12:00 PM.

How much does a stay at Four Seasons Hotel Hangzhou at West Lake cost?

Four Seasons Hotel Hangzhou at West Lake offers accommodations starting at $513. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Four Seasons Hotel Hangzhou at West Lake?

The hotel offers a variety of rooms including Twin and Double rooms, Villas, and Suites, all with no smoking allowed. Room sizes range from 678 sqft to 1507 sqft, with bed options of Double or King size, and the occupancy accommodates 3 adults and 2 children in each room.

What are the main attractions at Four Seasons Hotel Hangzhou at West Lake?

Guests at the Four Seasons Hotel Hangzhou at West Lake can indulge in a range of leisure activities. They can relax and rejuvenate at the spa, and they have the option to bring their pets along. The hotel's hot tub/Jacuzzi offer a soothing experience, and the beautiful garden and sun deck provide ample space for unwinding. For dining, the on-site restaurant Jin Sha serves authentic Cantonese and Chinese cuisines in a traditional ambiance. The fitness center is available for those looking to stay active during their stay. The hotel's 24-hour front desk ensures convenience and assistance round the clock. The lake view from the hotel adds to the tranquil atmosphere, making it an ideal place for leisure and relaxation.

Does Four Seasons Hotel Hangzhou at West Lake feature its own restaurants?

The hotel offers an on-site restaurant called Jin Sha. It features a traditional ambiance and serves Cantonese and Chinese cuisines. Therefore, the hotel has a restaurant available on-site.

What methods of payment does Four Seasons Hotel Hangzhou at West Lake accept?

At Four Seasons Hotel Hangzhou at West Lake, guests can pay using a variety of methods, including Diners Club, Mastercard, Visa, American Express, JCB, UnionPay debit card, and UnionPay. Please note that cash is not accepted as a form of payment at this hotel.