Kempinski Hotel Nanjing

The rooms were new, spacious, clean and very comfortable.

The toilets smelt of cigarettes all the time.I think the previous guest smoked in the toilet. Breakfast had a lot of variety, but most of the food was Chinese, so foreigners who are not good at Chinese food had a little less choice. There was also Japanese food, but it was not very good.

The hotel is really beautiful. It is new, very clean, has very nice rooms and an amazing breakfast buffet. The location is also very convenient to explore the city.

Unfortunately the pool and the Restaurant Frieda were closed the whole time, I wish that the hotel would have informed us upfront about that.

The hotel is relatively new. The staff is very attentive. The breakfast buffet is excellent. The corner room was impressive. Small problems were immediately followed up by the staff.

The panoramic view from the corner room was mostly of a building site. The Chinese Restaurant was in what seemed to be a temporary location far away from the main building, with the atmosphere of a low-end canteen. I suspect, this is temporary. The breakfast ends at 10:00 am, ½ hour before most other high-level hotels.

breakfast rich and varied

If the surrounding construction companies complete the construction as soon as possible, and the supporting facilities are up, the surrounding area is full of building materials city.

breakfast have good varieties and selections

if a convenient stores is around would be good

Modern new property, location worked well for us, pool and spa area were lovely and room very comfortable

Nothing

The location of the hotel is perfect. Very close to the city's restaurant, bars and touristic areas. The rooms are big and spacious .

The curtains in your room automatically open at 6 in the morning and will keep opening every 1 hour till 9 in the morning. Basically the hotel wants you to wake up early . So if you are planning a holiday and want to sleep till late then this hotel is not the place for you. I had barely few hours of sleep thanks to this problem and this in some way made my holiday super uncomfortable. It took us almost 20 minutes to Check-in(not counting the time in line) and in spite of this I get a call in the evening asking me to come down as they did not scan my passport. The check in staff seemed very confused. For room service , the staff on the phone did not speak any English. The rooms are fairly new but cracks are already beginning to show. The bathroom doors did not close and the shower area would turn into a flood during shower. Again very uncomfortable.

brand new, room arrangement in particular how toilet is placed separated to shower

facilities not fully open and no decent bar and lack of eating facilities

two elevators not convenient

heating too hot, too dry