Majestic Mirage Punta Cana, All Suites – All Inclusive

Our butler, Pablo was the best. Very attentitive. Dinner meals were great, especially the steak house and hibachi. The buffet could use some work especially posting ahead when a certain part of the buffet (omelet station for example) would close.

All rooms should have a dehumidifier. Also swim up rooms should have some safety rugs laid down so when the floor becomes wet, it does not turn into a danger zone (very slippery)

Fabulous Hotel, with exceptional staff from the front desk to the service team to clean your room, and service you in the restaurant or beach. Pictures can not describe how gorgeous this place really is. You feel at home from the minute you arrive until the minute you leave. Words can not do justice you have to experience it yourself.

Not a thing to mention. You are on vacation in one of the best Hotels you can imagine surrounded by the most professional staff. Your happiness is their highest priority and you will see they take this very serious.

I spent 5 nights there, December 2021 to Jan 2022 at the Majestic Mirage and I had the best time. The resort is massive, it has an adult only side and a family side but both sides share some amenities and a few restaurants. Food: Amazing!! There are so many options and they are all good. My favourite was the Italian and the waiter that mostly attended and to me there Pedro was so kind and professional. I loved the Japanese and the steakhouse too. The general restaurant and the sea side were good. Didn’t try the French cos no availability for me. Drinks: You get full sized bottles in the room complimentary. There are so many bars around with top shelf drinks and really tasty cocktails. I loved the piano bar, the martini bar, the G&T bar for NYE and the bar near the restaurants and the bar by the beach the most. At the adult pool, the waitress Smarlin treated me to flowing cocktails too. I had the best Martinis, G&Ts and Sangrias during my stay. Room: Massive and clean, comes with a Butler too, my butler Yenny was so sweet and helpful. There was a club members lounge in my building which was 7 and the concierge there Alberto was also really helpful. Entertainment: The absolute best! I love the energy of the resort from morning till night. Shout out to Alexander and the rest of the entertainment team. They are so energetic and you can tell they loved and enjoyed their jobs, no dull moment for anyone. The shows were amazing, the dancers were good. I wish there was a club house for after hours though. Generally the resort is neat and beautiful, has everything you need to enjoy your holiday. I had the best NYE celebration ever there and I will definitely stay there again when next I’m in Punta Cana.

After hour club will be nice

Every thing

I did not like the lack of " Meringue ", the Dominican Music . People come to the Dominican music to hear the local music and see the local dancers like it is done in Cuba . Anybody who come to the Dominican Republic to listen to American Music, should instead go to Florida or Arizona .One comes to the DR to listen this lively local music . That is the only thing I did not like , the lack of it .

too many smokers and cigar smokers ! at show they should have a small area away from everyone. resort needs to be considerate and think of other guests health and well being.,need designated areas away from other guests

I love the loving personnel, cleanliness, value for the money , excellent food and beverages, my swimup suite at the Mirage adults only section so quite and relaxing , the pool , the beach even with the sargassum, the shows , the spa and their general manager Elena Alvarez , she Rocks 😍🥰😘

Their were a few issues the first day with my room reservation at Ck in but it was resolved gracefully in a few hours , problem with my jacuzzi , my door , a romantic dinner for my wedding anniversary that was take care by their general manager changes my frustration , few issues with my butler but Life isn’t perfect and nothing ruined my wonderful stay at this paradise in Punta Cana

I absolutely loved how accommodating the staff where. This resort is definitely kid friendly, they treated my son Adonis like royalty. I wasn’t to pleased with our butler, he wasn’t attentive to our needs, but nonetheless we had an AMAZING experience. Majestic Mirage was hands down beautiful, clean (VERY Clean actually), catering, comforting & most importantly Concerning to our needs. My absolute favorite restaurant was the Sea Side beach restaurant, our waiter whom I can’t remember his name, but he was tall and slim was so adorable & funny. I’ll definitely go back in the near future. Thank you to all the wonderful staff who made our first time experience in Punta Cana unforgettable. Alexis (Bartender), Noemi ( hostess) & Ixander and most importantly the General Manager Elena, whom greeted guests & socialized with us and showed interest in our concerns.

I loved everything about The Majestic Mirage, but I do have a suggestion about something! Certain parts of the property were very Dimmed and most areas had no light whatsoever especially at night, might I suggest coming up with a solution to add some more lighting especially in common areas. I understand that our environment is very important and the conservation of energy is very crucial, but possibly come up with a solution to better fix this problem.

The staff was amazing, they took care of our every need and showed that they cared about the experience we were having. Even with being short staffed we never felt like they were bothered by having to do more with less help! The staff was always smiling and making sure we were well taken care of, i can not say enough about the amazing staff at this location!! They made our experience wonderful!!

There was not a lot of variety in food choices, i do think that it is because of COVID not because of the resorts lack of wanting to provide more. I just found that the food choices were minimal and repetitive every day, also long lines because we couldn't serve ourselves, again i know that is because of COVID restrictions but i was not ideal.

Definitely, the pool, room, and staff were incredible. The place was amazing and we will come back! We have to mention that some of the staff were very special with their attention and how they treated us (they were amazing!) such as Jeffry (our butler), Daisy (server at the pool), Omar (bartender), and Santos (maintenance at the pool). These people were very special to us.

Does not apply. Everything was awesome.

Bracelet is the key to the room.

Wish the restaurants would go back to requiring reservations. Waiting 60 minutes, for one, and 90 minutes for the other.