ibis Budget Cognac

Practical, modern design of room, shower, beds, inkl. foldout bed. Relatively quiet location. Spotless clean and new. Proximity to Cognac and a few castles around the area (by car /bike) is great. Great stopover hotel when passing through Atlantic route. Plenty of breakfast options! Avoid queues by eating early. Very nice and friendly staff. Always attentive.

Would have liked to use the pool, but this facility was reserved for Ibis Style customers. Obviously the price tag of Ibis Budget is different so nothing to complain.

No thrills but clean and modern and does what it sets out to do very well. Easy access from main roads. parking.

Checkin confusion - paid online via booking.com but when arrived auto check in tried to charge again. the only way around this seemed to be to cancel the booking.com booking and then rebook with “pay at property”. unfortunately the price had gone up by 10% by this point. not a deal breaker but may be worth not using pay now option on bookin.com

Easy to find, free parking and comfortable enough for the price.

The automated check-in process doesn't show the room and code for long enough to take a phone out and take the necessary photo, necessitating a call to reception in the other part of the building. The vending machine took my money but didn't work, requiring another call and not entirely satisfactory solution.

It's a brand new hotel, and its facilities are well-maintained. Very clean, and every element, from the bedding to the bathroom, is new and a pleasure to use.

The room is a bit small despite being complete. The same goes for the bathroom. Everything is new and extremely clean, but the space remains on the smaller side.

Everything was just about perfect. Car park, air conditioning,cleanliness and the staff went above an beyond to help and welcome us, especially Emerick who really looked after us from the moment we stepped into the foyer.

Nothing.

Lovely, clean and very comfortable family room. Air con was great as was the wifi. Check in was quick and easy and the staff were lovely, especially Wendy who helped when I needed it. Best Ibis I’ve ever stayed in!

Everything was good!

The staff, and there as a nice breakfast too

The way back to the Hotel from the centre of Cognac. Public illumination was off, and we did all the way, lighted by our phones flashlights. The location was a far walking distance from the city centre

the property was excellent with a pool and a restaurant and bar in place. the staff was very friendly and the Directeur, David Peaudeau “Le Grand Frommage” runs his hotel very well and professionally. the meals are excellent and le petit déjeuner excellent!

nothing. it was excellent!

Fairly new building, located in a shopping area, close to Cognac, easy to park, restaurant on-site. Landry facilities on-site

AC temperature controlled by front desk until you ask for independent room control. No hand towels provided, only one big body towel provided per person. Separate billing for every night and new access code every night.

Booking.com prices looked all inclusive. Tax’s and breakfast had to be paid separately. When I pointed this out we were told this was an error. Apart from this would highly recommend. Staff were amazing.

See comment re extra cost.