WOW Hotel Penang

1.Simple room. 2.Close to place of interest. 3.Easy access to food/stores. 4.Interesting decor in foyer. 5.Aircond is very cold - excellent! 6.Unique bathroom mirror and toilet roll dispenser.

Room 503 1.Room floor was NOT PROPERLY CLEANED!! Hair around the room, curry stains on the side of the dustbin, on the floor and wall under the dressing table. Old grime stuck on floor. 2.Toilet glass wall, sink area had watermark of splashes from use by previous guests. 3.SHOWER CURTAIN STINKS!!! I had to buy Magiclean Mould Remover spray from Gama Supermarket to get rid of the brown stains n the smell coming from it! 4.Tiles on wall of shower stall has brown stains. 5.Room/Property Access key has Hotel name as well as room number on it. This is a security risk because if a guest misplaces/drops the card, anyone who finds/picks it up will be able to enter the property as well as the room. Please DO NOT PRINT room number on access card!

I like the hotel lobby very comfortable, just only no fan located there, when sitting the area, coz didn't feel the air-cond, feeling a bit stifling hot. Just put a little cute fan also will add point. And roof area got a nice cafe place.

My room located at the corner which outsite car sound heard very clear, very disturbing when sleeping at night, make me cannot sleep at all. Can do soundproofing. Another problem is the water heater, when entering room open water heater around 1hour plus, the water come out some of it hot, aftertat the water come out not too hot already. You may give a instruction for client like water heater open for how long then use can add point for client to like the services given. Nt client to feel uncomfortable only explain aftertat.

Water pressure was good. Room cleanliness is fine. Room wise meeting my expectations.

The photo on booking.com was probably taken when hotel started operation. Common area are not that clean. Price on booking.com was indicated around rm1k if i m not mistaken and cut down to rm340 giving impression that I had a good deal. However, walk in price seems to be less than rm300..rooftop cafe was fine but outside with a small tent does not look impressive compared to photo..

Comfortable

Room aircon not satisfied. Very hot

the location exactly perfect as u can walk around the town. the facilities also great, got kid play room ,

the bathroom not clean and smelly

1. Location of the hotel is very² good & strategic... All attractions place are just a walking distance 2. Soft & comfortable bed... Good cleanliness 3. Interior design are nice & beautiful design and concepts 4. Water pressure in the bathroom is so good and feeling freshman 5. Car Park provided and easy to park.... Near to the hotel

1. Bathroom drainage - pipe looks like stuck... Water flooding the floor; need to stop the water & wait till the water drained out before continue bathing 2. Pillows are too soft 3. TV channels is so limited - only 4 channels could be watch

The water pressure for your toilets can be stronger. very hard to flush the toilet after doing a big dump.

dosent work tarace on roof, all extras from offer dosent work. hotel is close to city center but quality and cleanes of hotel included rooms is not so good

Simple and nice, the toilet and bathroom was clean The bed is nice and big Comfortable Good location The lobby is big and good for meeting with friend A small garden was nice too Roof top view and decoration is nice ! Love it Free parking : )

The hotel is very clean. Easily accessible. Close to everything. We had a great time during our stay!