Villa del Arco Beach Resort & Spa

The breakfast was delicious, with a lot of options. But the most incredible is the view you get while you are taking your breakfast. It's simply outstanding for the arc. In our case, we chose the all-included service, which is the best tip I can give you. The food and drinks are insanely expensive (inside the hotel or even outside, it's a touristic area). A small beer easily costs you $100 (pesos), a standard breakfast is 500 pesos/person, and a dinner for two persons around 1500 pesos (without wine and just average food). And with the all-included, you will pay less and get much more food and access to excellent and unique dishes/drinks. So, please ask for the all-inclusive services. I promise you it will be much cheaper than buying and paying for the food every time you consume something. An extra: with the all-included service, you also get access to several free activities, and the instructor is terrific: We tried paddle board and kayak (always with the arc in your background/view). And the beach is amazing. I would even say much better than some very known beaches like "playa del Amor," the waves here are not so strong, you can actually swim with a fantastic view. 5 stars resort indeed!

It's a very expensive hotel. But in my opinion, and at the end of our stay there, it really worth it because you have a lot of services included.

We are incredibly pleased with Villa del Arco. Great location, wonderful property, and fantastic staff. Every restaurant within the property was great. We did not have a bad meal. We booked our vacation in June and had no idea September was the rainy season in Cabo. We had the misfortune to be there for Tropical storm Javier and while Hurricane Kay threatened to make landfall. The staff at the hotel were terrific they did not skip a beat; they worked 24 hours a day making sure that the guest were comfortable and that we were at ease, and that they were there to help us if trouble should arise. I'm extremely pleased and look forward to visiting them again in the future.

Because of Tropical Storm Javier and Hurricane Kay, the area was highly humid. The humidity was so bad that everything in the room felt wet. The doors do not seal properly, so the humidity was terrible in the room.

The breakfast buffet was provided as "included" upon check in. This was not expected but this really added to our satisfaction! The buffet was wonderful everyday! Also, staff members were well trained, very friendly and pleasant at all times.

Upon booking, although not guaranteed there were option requests for king size bed and ocean view. Upon check in, we were informed these options did not exist unless you upgraded to a larger room/rate. This practice is misleading. Unfortunately, there were plumbing problems, so we went without hot water for 2 days. There was no apology, nor any offer to make amends.

How everything was being kept clean

They should really try a little more on the food

At first the price seemed extreme for the all inclusive rate. However, immediately we were treated like royalty, all the food and drinks were delicious, high quality and endless. Regular prices are high, at the resort and in town! The serving staff were amazing and genuinely friendly. They celebrated my birthday 5 times 🥳

So, the 9 rating is ONLY because the front desk/lobby staff were cold and impersonal. Except for Monse and Kevin, the rest need a lesson on customer service from the serving staff!

We enjoyed the beach, the pool, the view. What’s not to like. The room was exceptionally roomy. All the staff were lovely, so helpful and nice.

There was heavy sales promotion that we didn’t expect. Some little maintenance issues, the bar sink that wasn’t hooked up, the tap in the second ensuite dripped, a screen door that was off its runner and crashed onto the deck in the middle of the night in the wind. Small things really… but one should know about them.

Rooms were big and comfortable. Food was good (but don't forget to make reservations before 5pm or else will have to wait to be seated). Facilities were nice and clean. Staff was welcoming, friendly and attentive.

Not much. Perhaps that we have to return the towels, lol. Seriously, great stay except sound of construction is ongoing.

It is stunning. there are multiple pools and a restaurant in a pirate ship. it’s big but still pretty cozy. The waiters and all the staff are outstanding. Very charming & attentive. we loved Osvald & Samuel.

It’s starting to show age, but the point is moot since they are renovating. I would have liked a hotel bar.

Villa del Arco had such a great view of the famous Los Cabos rock formations. There was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery painting classes. The food was AMAZING, best I’ve ever had at a resort in Mexico. If your going to stay here all inclusive is the way to go!

I don’t like that they hit you with the time share pitch as soon as you check in. I was exhausted and grumpy and to have to sit there in the heat and hear someone try and pitch you a 90 minute tour was rough. I said no at least 7 times before she laid off. However they call you throughout your stay, leave notes at your door about this time share tour to try and get you involved.

Great service everyone was nice and provided excellent service