Hotel Sofitel Agadir Thalassa Sea & Spa

Best pool I've ever seen. Facilities and furniture around the pool are world -class. View of beach from room is breathtakingly beautiful. Staff are very friendly and kind. Fatima and Yousef at front desk. Always smiling and helpful. Houcine the concierge organized every evening meal outside for us in well chosen restaurants. always seeking us out to see if we needed anything. Sourced sun cream personally when we ran out.

Evening Restaurant buffet €42 pp. we were family of 7. 5 children 2 adults. but age 12 or older is considered an adult for restaurant prices. too expensive. Not affordable for our kids aged 11-16. Service at breakfast and at pool (for towels) a little hit and miss. Menu at beach/pool bar could be better and its just too expensive. €20 for a sandwich etc. especially with a large family. The spa is not included as a resident. You must pay €35 per day to enter the Thalasso/spa area. This was a surprise and would be different from other 5 star hotel in Europe. This difference needs to be highlighted more clearly. You would sell more peripheral products if you invited residents into spa as part of being a resident. Not clever for business tbh.

Lovely hotel, well designed and laid out. Room was ok size for a family of 4. Beach access and facilities were great, as well as the heated pool. Breakfast was lovely. About a 25 minute walk to the other end of the promenade with the marina so the beach was peaceful.

We booked a room for 2 adults and 2 children yet the children's beds were not made up on arrival (was ok as we did not arrive too late) and the layout with the bathroom and toilet is a bit odd but nothing major! Service was a bit mixed - a bit slow. The pool was being refurbished so that was not open but didn't cause any disruption.

This hotel is absolutely amazing. Me & my partner stayed here in November & I must say it was so sensational, they upgraded our room on arrival at no extra cost as it was our 5 year anniversary, the room was stunning, clean with a amazing view from the balcony! They cleaned our room everyday providing new slippers, robes and bottles of water - so thoughtful. The staff were ever so nice, I really would love to give a big thank you Meryem, Doyaa, Hussein, the concierge, the pool staff, everyone!!! For such a pleasant and memorable stay at Sofitel, you were all so welcoming and such a refreshing experience. I would recommend anyone to stay here!

Nothing!

Very Nice location, good facilities, welcoming staff

No indoor pool or indoor kids entertainment on cloudy and rainy days

Service was amazing from Osama, Yasin and Imane. The quality of service was impeccable and they truly made our wedding anniversary that extra special! I would highly recommend this hotel for anyone looking to stay in Agadir as the facilities are unmatched! Would definitely be visiting again! The staff looked after our needs constantly and also were so helpful on our day of check out too! Thank you everyone at Sofitel Agadir I am truly touched by your amazing high quality service and would recommend to all my friends and family! I can’t wait to visit again.

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The room was clean, comfortable and had an excellent view. The hotel staff were very friendly , efficient and helpful and the Hotel cat Saul, was a lovely friendly fellow. The Hotel had a very relaxing Moroccan ambiance and grounds and gardens were well maintained and picturesque. The Pools were very clean and had plenty sun loungers and towels and the pool users were very well looked after by the pool staff. Zakaria was particularly helpful , friendly and obliging. The room service was first class and the food in the Moroccan restaurant was excellent and had a great atmosphere. The Beach bar area was very pleasant and had a first class barbecue on Sundays. I did a lot of walking around the city and found it to be interesting and safe.

Everything was fine and there was nothing that we did not like.

the buffet breakfast was great, the room was very comfortable (however, i'm not keen on the open shower concept), pool and common areas were gorgeous. overall the ambiance when you step through the doors are top notch

The hotel didn't allow consumption of food / beverages bought elsewhere. And the private beach is a only a strip of sand, the water is a good distance away (and therefore overcrowded with other people). Which is not a big deal, but not exactly what you picture when you think of a private beach.

The Sofitel Thalassa in Agadir is a top five-star Hotel with all luxury and expected amenities, top servive and a fantastic huge garden with two large swimming pools, one of them heated that a guest willing to pay the price can expect. All of the team is well trained and friendly and helpful in a way that cannot even always expected in the class of luxury Hotel. We like to make a special mention as regards the kindness and unusual service we received from the waiter Rachid and also for the very special attention and service to us by the Manager looking after the breakfast buffet organisation. There is no more to say. The Hotel is perfect and can be fully recommended as a Five-Star Resort.

I’ll review the hotel next, but first wanted to explain the excellent service I received from the staff, specifically Ibtissam. We checked in on 21st April and the staff were able to accommodate us before their check in time which we very much appreciated. Our room was lovely, with a seaside view however, Ibtissam & her team were able to surprise me with a beautiful upgrade to one of their suites for my birthday! The view was breath taking! She was wonderful in a few other interactions as well. Give her a promotion! As for the hotel, we really enjoyed it. It seemed quite intimate with a beautiful ambiance. The suite was very spacious, bed was comfortable which meant we always had a good nights sleep. The location is fantastic, lots of stuff close by. There are several pools in the hotel, bars and a nice restaurant (pricey though!). The beachfront was nice also. There was a varied breakfast selection that was delicious each day. We absolutely loved the spa & massage, very relaxing way to end our trip to Agadir.

Although the rooms were nice they are quite dated.

Don’t listen to the bad reviews that are here. Honestly it was the best 7 nights ive spent in agadir and i have stayed at many different hotels on the beach front and by far sofitel is the best. Sofitel is the ONLY hotel that is actually on the beach. The other hotels you have to walk across a path to get to the beach. With sofitel the beach is actually on their grounds. They have a private beach with security so you have nothing to worry about. Big shout out to asma who dealt with me. She made the stay for me and my wife an unforgettable experience especially as we haven’t travelled anywhere for 2 years due to covid. She also made my birthday a special by sending a lovely cake to my room. Rooms are clean and the side sea view we had was amazing. Loved the fact that room had a bose speaker/radio in the room. The hotel grounds are beautiful and the staff are friendly even though communication with other staff can be difficult as they don’t understand english properly. If you stay at the hotel you must visit the spa. The spa is amazing and the sea weed pool is a must!! The location is not great for people who want to be next to the marina and the big food chains like kfc mc’s and pizza hut. Even then its a short 10 minute cab ride. Personally the location for me was perfect as I wanted to be away from all of that and have a nice peaceful quiet relaxed stay. I cant fault my stay at all. You wont get a better hotel then sofitel in agadir. You wont regret it.

A few really minor things but nothing major to give a bad review. The rooms are a bit out dated especially the tv but you’re on holiday and not there to watch tv!!!! Would have been nice if the room had a smart tv especially during the current 9pm curfew.