Rabat Marriott Hotel

The Robuchon restaurant was excellent, 5 star! (both dinners and breakfast) The staff were attentive, friendly and the food was very good. The room was spacious, well appointed, the beds were comfortable. Staff extremely helpful and attentive. The hotel's proximity to public transit and railway station were helpful. Staff were fluent in both English and French.

The service on the outdoor patio/terrace Robuchon (restaurant) was lacking - understaffed. yet, the Japanese restaurant and poolside staff were attentive and helpful. The piano music in the bar areas was pleasant but the hard surfaces of the area made the sound harsh and at times less than pleasant.

I rated my stay at 10/10 as Front Desk Manager was proactive & when I’m checking out she personally apologised on behalf of the hotel’s team.

Overall experience staying here is okay but the service was below standards.

We had such a fantastic time at the Marriot in Rabat. Some of our highlights were: modern and well furnished rooms, delicious breakfast with a lot of options, fantastic service who went the extra mile to make us feel welcome (shoutout to Maha and the front office agent to helped us change rooms) and make our stay special - super friendly, interacting with our daughter, accommodating extra requests (shoutout to Safae and Achraf). Multiple restaurants within the hotel - several meals being above and beyond our expectations. The general manager was frequently present at the hotel to personally greet and ensure that guests were having a great time. The pool area was beautiful with comfortable sunbeds.

We stayed here for 5 days, and can only think of three improvement points: Unfortunately there were no kids options in the menus - however we could always get something for our 14 month old - sometimes half portions from the adult menu, sometimes choose from the breakfast options. It varied a little dependent on the chef - which is our second point of feedback as this also applied on the food. The restaurant next to the pool is playing loud music until 1am (weekdays too) - we had booked a room with 'pool view' without knowing this - luckily the front office organized a new room for us towards the other side of the building

I loved the hospitality of the staff, and the personalized service provided by the housekeeping, especially Maryam and Omaima who were very attentive.

- Overall operations are not smooth yet since its newly opened. For example; when I ordered for room service it took forever to be delivered. - Miscommunication which could be due to lack of experience, whereas I have sent a message to the hotel to inform them about the changes in my booking (which the hotel acknowledged) as I have arrived a day after my initial booking and was under the assumption that the booking has changed, especially that I was initially charged for three nights only upon my checkin. But during my checkout i was surprised by asking to charge an extra night.

So far the best hotel I stayed in whilist in Morocco. Using light colour concept through out the hotel gave it space and tranquility. Highly trained and motivated staff. Parking valet available. Adjacent to Rabat central Mall gave property high value. Special thanks goes to the night shift staff at reception for arranging a stay on the spot for my daughter and son in law. This is highly appreciated. I hope such high standards in customer satisfaction are well kept and maintained.

Mini fidge should be filled with water and non alcoholic beverages. Snacks were not available.

The new Marriott in downtown Rabat is a delight. Opened for only 3 months or so, it’s an amazingly comfortable oasis in the middle of the city. The hotel amenities and attention to detail are exactly what one would expect from a Marriott five star. From the breakfast to the gym/spa, all 5 star quality and service. A special shout out to Mr. Amin from Meknes. Mr. Amin exemplified the Marriot five star standard, going out of his way to give us extremely good recommendations for our short stay in Rabat. We just wish we had had more time to enjoy the lobby, which is so inviting; we could easily have spent an afternoon ensconced reading and writing. Really, a gem of a five star.

It was a great room, great hotel. Quiet, clean, friendly staff, good breakfast. We really had a good time there.

Comparing to other hotels in that level, I found Marriot a bit expensive. The day before we were at Riu in Agadir and eventhough they didn't charge us as Marriott, the provides way more facilities. Even their breakfast, lunch and dinner all was included. Including spa, pool, gym, drinks and snacks at the hotel.

great facilities. great standards and attention to detail and staff was amazing.

breakfast variety could be better. it was good breakfast but the same every day and also would expected more Moroccan dishes and fresh msemen made on demand. also the TV is not great for watching Netflix etc. connecting to it (even through chromecast) did not work using an iPhone.

The staff were the best thing about the hotel, they were nice & very helpful. Special thanks to the restaurant staff & Ms. Safaa as they were really sweet to us & my kid

Cleanliness is not up to standard, especially the bathroom & floors in our room Restaurant & room service food (except breakfast) needs improvement

everything was perfect!!! the combination of modern design and Moroccan hospitality is outstanding. The front desk and concierge service is better than a lot of other 5 star Hotels i visit over the last 20 years. especially Khadija took very good care of my family and Amia was always helpful with any topics. i can also highly recommend the Spa & welness area. its much bigger and nice as it looks on the pictures. sophia and Mustapha knows what they are doing.