Braira Al Nakheel

Most appreciation goes to the helpful staff, courtesy, and support. I owe them to be mentioned, foremost the house keeping manger Saeed, Nehal at the reception desk, and doorman (was on duty afternoon 16 Jan 2024)

I forgot a personal cap that they were not able to find although I am 100% sure I left it in the room 2007 (15-16 January 2024) Again, superior guest services, the front desk manager, texted me indicating that they found my cap, and i will be getting it when I back there soon. Thank You Braira (Al Nakheel

All staff I met were warm welcoming. Atmosphere perfume. Every place part in the hotel was neat very clean.Thanks to all staff I met during stay, specially Mrs. Nihad who assist us in last day on our enquires and checkout.

I had the pleasure of being assisted by Nihal, Ibrahim, Mahmoud, Milan and Kamal during my recent stay at the hotel, and I must say, her exceptional customer service truly made my experience unforgettable. Nihal's professionalism, warmth, and willingness to go above and beyond to ensure my needs were met were truly commendable. Her friendly demeanor and attention to detail exceeded my expectations, and I left feeling incredibly satisfied with my stay. Thank you, Nihal, for your outstanding support and dedication to ensuring guests have a memorable experience. You are a true asset to the hotel

Check-in time is 4 pm

There were very kind and attentive staff at the reception and lobby café. The room is equipped very well, clean and new. The location is also convenient to the airport and other parts of the city. Close to the shopping mall, but you have to walk about 10 minutes to cross the busy highway. Very convenient check-out time, prolonged at our request, too.

There was some noise from the party one night, but other nights were quiet. Restaurant service was slow a bit, and there was consistent noise from the ventilation there.

Location was perfect bear to everywhere , staff were amazing very helpful and kind specially Nihal and Thamar they took a good care of us and they provide us with complementary sweets many times

- First night we arrived at 4 AM but unfortunately due to constructions outside we couldn’t sleep it was very loud as the room wasn’t soundproof, we informed the receptionist, and they changed the room to the front as the rooms with Mall view and balcony are soundproof but rest are not. - The housekeeping need to improve the cleaning , every day the just fix the bed and toilet, towels and floor not clean and dusty

Conveniently located near Nakheel Mall and the convention center. Staff is helpfull. Room is spacious and modern. Wifi works well. Breakfast was good.

The Air/Con was noisy and the shower water had a paint / chemical smell.

The property was fantastic. The location was superb, easy access to nearby attractions. The staff were incredibly friendly and attentive, making the stay feel personalized and enjoyable. I would like to specially thank Thamra and her team for warm welcoming 🤍 Also, kamal for helping us with a big smile 🙏🏼 It was a pleasure meeting you all at Barira 🙏🏼 Moreover, the place was impeccably clean, and any concerns were addressed with lightning-fast responses, ensuring a comfortable and hassle-free experience. Overall, it was a delightful stay!

staff cleanliness

not soundproof walls

All great! Nice place with friendly people. I wish they offered more than just a cup of coffee upon arrival: especially it was exactly breakfast time in this holly month of Ramadan when we arrived.

Bed in room 2031 was probably not king size. I think it’s either double or queen. Also the shower door doesn’t open fully. The view from the window was bad. Everything else was almost perfect!

The hotel Staff are amazing, Thank you, front office: Al Waleed, and Nawaaf appreciate your help with everything. Restaurant: all of the staff are exceptional. Housekeeping: Sujan thank you. Great car rental in the lobby with amazing prices and friendly staff thanks Hussam

they should add free Amenities in the room especially coffee