The Robertson Small Hotel by The Living Journey Collection

Quaint Boutique hotel in very good location. with on site parking. Lovely outlook from the room and very conveniently situated pool. As they had their own restaurant meals were very excellent and very convenient not having to drive or find a suitable eatery

Lighting in the bedroom could have been better and the plugs need to be upgraded to more modern types with adequate two prong plug points fortunately I travel with an adaptor plug but that shouldn't be necessary. Maintenance checks need to be done more effectively. There was no water flow in the one basin

Breakfast was standard but good, especially the eggs benedict, but the additional charge of R65 for orange juise seemed excessive measured against the room rate. The staff were extremely helpful and courtious at all times. The room and bathroom were immaculate.

The Christmas lunch/dinner at R780 (originally advertised at R750) was the reason for our booking at the hotel .What was to be a great treat, turned out to be a massive disappointment.. The starter of one queen prawn and small cold vegetable dish supplemented by bread spelt the start of what was to follow. A long black hair in my vegetables was off-putting. By contrast, the dinner /steaks the previous night before was much better value for money. We were not surprised to find that the restaurant was half empty. Sorry, we will definately not recommend Chrismas dinner at this hotel. We will not be back. Esdré Keller

Beautiful, tranquil oasis in centre of Robertson. Perfect location from which to visit the many excellent surrounding wine farms. We were generously upgraded to a pool suite which was amazing, stepping into the lap pool for a swim from our private terrace. Lovely gardens and outside seating areas to enjoy. The staff were discreet yet friendly. We were spoilt for choice at breakfast, helping ourselves to a good selection at the continental breakfast counter as well as choosing a delicious cooked option from the menu. We had dinner at the restaurant one evening. The wine list showcased excellent wines of the area and our choices of pork belly and lamb shank were sublime. We enjoyed fabulous massages at the onsite spa by the lovely Amanda to round off our stay. We wished we could have stayed longer. A perfect choice, we will be back!

The rain shower head didn't offer even coverage and pressure. We did alert the team at check out.

Breakfast was great. Good selection. Lovely fresh juices and coffee. Dinner was delicious. Maybe a little overpriced but no complaints. Lovely comfortable bed. Great service from the waitrons and staff. Friendly and helpful

The Nespresso machine in the room. Also both Nespresso machine and kettle (for tea) couldn't be used at the same time as only one plug point. Had to reach behind the fridge to unplug. Main light swiitch didnt work. Had to get staff to remove globe after we had gone to bed as the light wouldnt switch off. Again the next night as someone put a globe back in the fitting during the day. Switch not working

Bespoke. Classy. Understated. Tastefully decorated. Fine cuisine. Breakfast made to order was a royal treat. Cocktails at the EM Bar were wicked and fun. The restaurant choice and food offered is top rate and way above average - fine dining without being stiff. Better than most 4 and 5 star hotels. Garden and pool setting is tranquil and a good place to relax. Complimentary mini bar above average offering. Secure venue. Cannot wait to return. Not a place for revelers wanting a buzz and hype.

That we could not stay another day or two due to other arrangements.

as before the property is in an excellent location and the staff and facilities were wonderful. We arrived late afternoon on a Sunday and they provided a great salad to see us through until Dinner time where we experienced a wonderful menu choice. The next morning we had a super breakfast that got us off to a great start to the day

Unfortunately a strong wind came upon the evening of our arrival which caused a tree which reached over the roof of our room to bend an bow and the branches kept scratching on the roof and Rooflight during the night. It also had a hard seed pod which kept falling and banging on the roof. We did report this to management and hopefully they will arrange for the branches to be trimmed . The only other challenge was that the outdoor shutters were not secured and also kept banging in the wind this was easily managed by closing the shutters which unfortunately shut off the view over the pool and garden. Perhaps another method of securing the shutters when they are open can be found

Quite possibly the best small luxury hotel I have ever stayed in. It’s the tiny details that count. Car washed without asking. Hot water bottle put into bed while you are having dinner. Small little treats randomly appearing in your room. All of this is along side extraordinary breakfasts and fantastic food in the restaurant. The service from the table and bar staff was also lovely and friendly. The rooms are huge, and beautifully appointed. The old world ambience and gorgeous gardens cap it off.

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After a delayed flight, The Robertson was exactly what we needed. We loved our room and that it had a little balcony onto the pool. Felt private but also just nice to laze around and read without needing to leave the room but still by the water. Also loved the restaurant. Food was excellent, wine selection was very good! (Cheeky pre-dinner cocktails very yum too!) Obsessed with the cactus garden. Stunning! Staff were all so lovely and helpful!

I don't think there was anything we disliked. The location is quite out of the way so it is perfect for enjoying & relaxing at the hotel - so therefore it is not a place I would stay too long at but nothing negative.

It is aways a pleasure to stay at the Robertson Small Hotel. It is a little tropical oasis that we don't need or want to leave. From the bubbly waiting in the room with arrival to the beautiful breakfast with freshly squeezed juice to the massage, swim, sitting on the stoep with a cocktail and the amazing food. And then to top it all, the staff is beyond friendly and helpful. Thank you for always making the stay so special. Cant wait to be back.

nothing

Absolutely everything: We arrived in the most beautiful oasis of calm in Robertson - the place is breathtakingly laid out with huge rooms overlooking small swimming pools and patios, attention is the best we've ever had and the food is delicious. There is a wine tasting room, a cozy bar, and several verandahs to relax in and look at yet another beautiful part of the gardens. Almost a shame we cannot keep it our secret ! Probably the loveliest hotel we have stayed in the world, honestly!

Skipping this question - not applicable!