Holiday Inn Express Taoyuan, an IHG Hotel

I booked for our University President and according to him, he liked his stay here because the room was spacious and clean, and the hotel staff kept the rooms clean without being told. Water, tea and other provisions were replenished daily. There was hot water, which was good and the hotel staff were really helpful and accommodating. The hotel also was near a lot of dining areas and is ready to provide a taxi/cab if the client ever needs one. The breakfast also exceeded our expectations, and it changes every day. Clients have the options to get cooked meals, or salads, or cereals and dimsum, all buffet style. All in all, it was a great experience staying in Taoyuan Holiday Express Inn. We are sure to book here again when we get back to Taoyuan.

This is just a minor thing, but the hotel is not allowed to exchange Philippine peso to TWD currencies. I think this is true for most hotels all over the country. Guests should bring their USD for easier transaction.

The hotel is in the middle of the busy area, and we stayed there from the 23rd until the 28th. I could say that inspite of the distance from Taoyuan landmarks and Taipei tourist spots, it was a wonderful experience to stay at this hotel. The rooms were cleaned everyday, replenished with water, toiletries, towels, etc. and breakfast was excellent. We thought we will just have a simple breakfast, but everyday we were presented with a lot of options. Also, there was a Filipina staff at the breakfast area, Cristina, who was extra attentive to our needs and is diligent with her work. I have to mention also that there were hotel receptionists who did an excellent job of making sure we enjoyed our stay - we met Samson, Rita, Sabrina, and others whose names I didn't get- but they went the extra mile for us. I had to send a parcel to a University in Taipei and with their help, it was received in good condition.They were also helpful in navigating landmarks. I asked for the directions to the Taoyuan Public Library, and other places I found interesting, but they were very honest in telling me the minutes it would take if i go by foot, or if the place is worth the taxi fare or not. The hotel is also beside a long stretch of food stalls, grocery stores and noodle shops so it would be easy to find somewhere to eat for lunch and dinner.

maybe just the distance from other famous landmarks in Taiwan. But that shouldn't be an issue at all since taxis/ cabs and buses are available to and from Taipei.

Everything was great! The room has the best view of the city from all sides. The bed is super comfortable and will really soothe your tired body after a jam-packed whole day tour. The buffet breakfast is delicious and with choices of dimsum everyday. The hotel is just a few seconds walk from Shuangfeng Rd. Intersection, the stop of Bus 1816 (Taipei to Taoyuan bus). We saved a lot of money because we rode this bus, instead of taking cab, most of time we went to Taipei for our booked tours. BTW, taking the taxi is also great because the hotel will always book it for you.

Breakfast is from 6:30 -10:30 instead of 6:00-10am.

Staff was customer service oriented. The breakfast buffet was really good with a lot of variety of Eastern and Western foods. The egg omelette was exceptional. I have never tasted such awesome egg omelette in my life before! It was so soft and cooked just right. It was flavorful, not watery, not hard nor dry.

Location is far from the metrorail and many places like 711. The taxi ride to the Taoyuan airport was $520 Taiwan Dollar which is equivalent to about $17 USD.

I arrived at around 11am, and the staff let me check in early. This was very helpful. The room was on the 16th floor. This made the room very quite during the night, which assisted my sleep quite significantly. The staff recommended me a local restaurant just across the street, and I had a very nice roasted duck there. There is also a local shop for waters and snacks. The breakfast was very nice. Overall I had a pleasant stay with them.

The cleanliness of hotel room, good qualities of amenities were provided. Breakfast buffet selection is on average and taste good. Free flow of drinks at lobby pantry till night time, that is really a plus point!

A little bit noisy for light sleeper as it located at busy streets area, maybe not affected if stay on high floor.

Staff is kind and helpful. Lunch is great. Location is nice, just behind the hotel over the river you can walk/run the cycling lane.

it’s a brand with gd value. good sound proof walls good Aircon good shower good bed relatively good breakfast

it’s along a main boulevard where you probably have to rush and unload your luggage.

Although it is on a busy main road it was silent inside the hotel and comfortable. Slept very well and the breakfast was excellent.

The location was not pleasant.

Nice clean hotel with amazing toilet

The breakfast was a selection of Asian food that was more like lunch foods not breakfast. No sausage bacon eggs and beans ect as expected.