Brookstone Inn & Suites0

Breakfast was not good because there was no food available. No one was putting out food and even the coffee pot was not on. Guests went and asked for coffee with they did come and make. Had gravy out but NO biscuits. After 30 min.of waiting left and went and got breakfast elsewhere. That was disappointing.

Actually provide breakfast as promised. There was a waffle machine but no batter or syrup.

Quiet hotel. Showers and beds were excellent. I would give it a 10 except the internet was not good even after calling the assistance number. Otherwise, we enjoyed our stay. They also adjusted our reservation without question. Thank you for a wonderful stay.

Internet connection.

Staff was friendly. Facility was nice.

Pillows were hard and gave us each a neck ache. There was a red stain in the carpet next to the bed. The tub/shower floor was incredibly noisy, as if there wasn't anything underneath it between the floor & the bottom of the tub.

Newly remodeled. Very clean.

Was late getting to breakfast. Food looked sad so I went elsewhere to eat. But it was late in the morning so I don't blame the staff. Nice bathroom d÷sign and fixtures, but the water pressure was very low.

The room was quiet, and the bed was extremely comfortable. I slept really well and so did my wife. The breakfast wasn't fancy, but good enough.

The waffle batter dispenser ran really slow because the batter was too thick. It came out a little like dough. But, I just added a little water to it, stirred it up and made a fine waffle.

The staff was very friendly and helpful. We did a little last second Christmas gathering to have dinner and the staff was very helpful in letting us eat in the small cafe. We really appreciated that.

The room seemed to get a little hot and that was even turning down the unit as low as it could go. Other than that, everything was great.

Everything was very clean! The staff was awesome, and offered to take us anywhere we wanted to go.

The pool wasn't very deep. Also the room was the same size as another hotel in the area, and I paid extra for a bigger room. Quoted, as 1 of the biggest rooms, was not big any bigger.

Great location nice place

Stayed for three days. They didn’t come in and clean or at least change out towels for new ones. After second day had to ask the staff for more towels.

Breakfast was very nice. Staff were helpful. The hotel had a clean smell. Which aleved Covid fears. Room was nice and bathroom was very clean.

The water pressure wasn't great in the shower. We were on the 3rd floor in room 307. Could use a bit more umpph. Also Body wash would have been very nice vs. the bar soap we had to share between the sink and shower.

The bed was super comfy, the best hotel bed I've slept on. The rooms were clean.

There room needed to be restocked, there were no Kleenex and the toilet paper was rather low. The ice bucket was hidden in a closet, I feel it should have been out in the open. And the pool was ice cold.