SureStay Hotel by Best Western Higginsville

The facility was built years ago but it has been renovated to modern standards. The room was large and clean and quiet. There was a clock, excellent tv and channels; refrigerator and microwave and iron. Real soap and shampoo not jugs on the shower wall. The towels are huge and very bright white. The location is right off I-70 yet I heard no noise. Very attractive carpeting and the exterior lighting was nice and the area feels safe. Breakfast is stated to be above average by others, it is quite good.

nothing

Staff was not masked - cleaning staffperson had mask on but not covering mouth or nose. Guests not masked so we did not go to breakfast. Have you heard of new Omicron variant of COVID that is highly contagious? Omicron has been known to infect vaccinated people. BW should take care of guests and staff by asking that all mask in public areas - Yes we know it is not convenient, but it saves lives. Wearing a mask prevents one from spreading the disease to others as well as protecting self.

Staff mask up and ask guests to mask up in public spaces. SEE ABOVE

Very spacious and well equipped room. Easy access from I-70 with food options and convenience stores nearby. Breakfast was simple but sufficient. Great place to stay for the night. Exactly what we needed.

Bed was more firm than I normally like. Not really a problem for us as we only stayed for a night.

It is an older property, but it has been updated very well. Good location, and good price.

I realize outdoor security lights are necessary, and I am glad they have them, but even with curtains pulled they are awfully bright overnight.

The beds were amazing. We had a king and a sofa bed. The room was clean and very big! It was the last night we had to stay in a hotel from our 3000-mile trip and it was a great ending! The employee who helped us check in the evening was very friendly and helpful!

The breakfast was not good. The employee who was serving people was rude to my daughter. I went to get breakfast 20 min before it was to shut down and everything was cleaned up with nothing left. I "interrupted" the conversation between 2 employees to ask for a cup of coffee. She seemed inconvienced. We drove to Columbia to eat breakfast.

The room and hotel were very clean, the guest host was kind and informative, it’s in a very convenient location to the destinations we needed to get to, the beds were very comfortable and although pets were allowed the hotel was very quiet. We would definitely stay here again.

Unfortunately, in my opinion, the breakfast food was not what I expected. There were lots of choices but I didn’t like the taste of the pancakes and the sausage seemed to be undercooked.

Friendly staff, clean and comfortable rooms, close to interstate, excellent value. They had parking for our travel trailer, which felt secure through the night. The night attendant was also very friendly and helpful!

This hotel is in a great location right off of I-70, close to gas and some food. The breakfast was better than average for the hotel’s price. Great for road trips.

The room was a bit cold and the heater was noisy, but fine for one night.

Extremely clean!

Too much air freshener! Way too much. Shower head was positioned too low. Heating/AC unit was very loud when it turned on. It kept us up at night.

Everyone was so nice. The facility was clean, and the bar and grill on site had great food. It was family friendly, and the boys loved the pool tables. Really enjoyed it.

Nothing bad to say