Gladstone City Central Apartment Hotel

The room was clean and comfortable. The staff were friendly and accommodating. When I found that the room didnt supply a washer and dryer, I called Booking.com and they left a msg with reception (which wasnt open yet, it was a Sunday). Eventually reception called and they helped me get my laundry done.

I booked this room because it had a washer and dryer. It didnt have either. Very irritating. I was on a road trip and needed to do my laundry. The whole reason I booked that room was on the condition it had those appliances. I also couldn't get any service on my phone, so there was no way for me to check in late. The hotel was informed when I booked the room, that I wouldnt get there until a certain time. I had to call Booking.com for advice. No one could tell me why I was booked into this room.

The in-room washing and drying facilities was the main reason I chose this accommodation. I needed to come in to the city to do all the back to school things. After a week of rain on an off grid property, I was so ecstatic to see I could book a room with this available. I got so much washing done, it was awesome.

Coming in from a property, I find small streets and lots of cars very stressful, I'm just not used to so much movement, so when I arrived at the property, stressed from the traffic and I couldn't see a reception sign on arrival, i got a little overwhelmed. I'm sure it says where to go on arrival on the website, but when I was driving I couldn't look it up. That was my only time of worry during our visit.

Room size, bed comfort, opening window, low setting on aircon nice and quiet, range of TV channels

Have a lamp by the bed - reading in bed was not possible without having the main light on and getting up at night in a darkened room was not comfortable. Maybe having another wine glass available? Consider putting in a vending machine - the early office close and locked fridge meant no access to snax and drinks.

The space within the unit. It was a good size. We needed later check in and the staff were so quick to respond and we have a smooth experience arriving later in the evening.

We saw two baby cockroaches on our way into the apartment which was a concern. There was a huge noise that came from the shower when you turned it on. It says gym and pool in your brochures but we didn’t know where they were.

I liked the location. I needed to be near the theatre which is only a minute away. I liked the view over the city and how quickly I could get back and watch the cars leave the theatre carpark from my balcony. The room is pretty standard if a little small. But has all the necessities for a brief stay. Staff are really helpful.

The TV was too small. And you only get a partial picture. The toilet was dirty unfortunately. And the corridors and lift are a little creepy at night and could be presented a little more friendly and we lit. It was very clear your in an apartment building and not a hotel. Also lighting in general is poor.

There was no breakfast included in our stay

4 (FOUR) days without being able to use the internet because of a malfunction somewhere that could not be resolved during our stay (unfortunately it happened on the Friday (the manager's day off) and still was not resolved when we left on Tuesday)

I was extremely happy with the 1 bedroom apartment we stayed in at the last minute for a weekend away from the stresses of life. We arrived late, and the check-in process was quick and easy (despite my inability to follow basic instructions to pick up the room key via the key safe lol), and the on-site manager was very accommodating with any request.

I don't think there was anything we didn't like about our stay there.

We loved the location because it was central, and we could easily walk to the train station and to the marina. We also really appreciated the staff, who were professional, friendly, and very accommodating. It was really nice to have laundry facilities in the rooms, and the kitchen was well stocked for what we needed.

Centrally located and easy walk to town for dining. The room was larger than expected and very clean.

Lipstick marks on coffee cup and no dining area to eat our meals. Also there was no lounge so we had to watch TV from bed. The room seemed to have wasted space that could have been better utilised.

Good location and clean ,we stayed in a one bedroom apartment ,so had laundry and kitchen facilities and everything well equipped for our stay .Pretty good price for the accommodation.

No big deal, but would be nice to have a larger comfortable lounge chair and if I was being really picky ,a nice touch would be a tv in main bedroom.