Sandman Hotel Lethbridge

Good entrance for northbound travellers. Close to Crowsnest Highway, nice view of the Water Tower Grill on north side. Attached Denny's restaurant (see below). Strip mall on south side. Well appointed, modern, comfortable rooms; existing bathtub has new fixtures.

Unexpectedly, the attached Denny's restaurant was undergoing reservations and was closed. The continental breakfast in the coffee room consisted only of breakfast bars, cookies, and Red Delicious and Granny Smith apples in addition to the coffee and juice. Because of its location next to on-ramp for the Crowsnest Highway, access to the hotel for southbound travellers involves going around the block to the north entrance, a minor issue. No handicapped access on this side, use south entrance.

Easy to find, clean, friendly staff, bright room, nice towels, very inviting. Went up to the 8th floor for ice and really thought the bright lights were great. As a women travelling alone, the bright light made me feel safer. And, I thought that floor had been completely renovated!

Ice machine on 5th floor had no ice. Ran into a staff member and he mentioned that sometimes guests will turn off the machines as they make too much noise. But, he kindly directed me to the 8th floor. And, no fault of the hotel's, but the cars racing on Mayor McGrath were extremely annoying and loud.

Everything was absolutely wonderful. I hope I spell her name right but Geetha, went above and beyond to help us. She was so friendly and understanding. The room was very clean and comfortable. There was no noise transfer from room to room. We enjoyed the pool and fitness room. The breakfast was nothing big but it was okay. I totally would recommend staying here

Unfortunately during our stay, the restaurant was closed for renovations and we had no idea until we arrived. We weren't informed when we booked.

Great location & reasonable prices for stay. Parking is good & side entrances are a plus when just off busy highway. Don Ono in Maintenance was very helpful & friendly, as well as Crystal at the Front Desk. Enjoyed the fitness fasciitis’s.

In general it would be great if renovated. Elevators don’t always work well, & 1st time I stayed I could not figure out how to turn on shower in room. This time housekeeping left a card to show how to work shower. Good idea.

The ease of the reservation was amazing. I was travelling with my 2 cats and it was no problem to keep them with me in my room. Having a restaurant attached to the hotel was even better..I had a couple of 4:30a mornings and coffee and breakfast was great.

The room was really hard to keep heated. The AC/heating systems are really not effective.

It was easy to find and located next to various restaurants and facilities we needed

The main door did not have a ramp so you could not haul your suitcases up easily. The back door had a ramp but you had to park in a mall parking lot if you did that. I am healthy enough to deal with the issue and hauled my suitcases in regardless. But for someone with the disability or an older person without as much strength may find it very inconvenient

A nice hotel facility with a 24-hr restaurant attached at a convenient location, and the room was clean and comfortable. Staff was polite and knowledgeable. Very good. Lots of parking space in front of the building. Even though no free breakfast available, but with coffee, snack and fruit provided in the morning. Very good.

The front desk agent was delightful When we arrived. The check-in was super quick and she had goodie bags for the kids which they loved. Rooms were huge and clean and relaxing. The InSite restaurant and lounge were just what we needed. The pool was great especially with the kids because it isn't a super deep pool at any point. Love that they also have an actual coffee maker in the room too.

Welcoming f/d staff, very friendly. Plush pillows, Comfy beds with pillow top. Clean. Lots of TV channels, simple to use Great value. If comparing to 2 or 3 star rated hotels in area, this one is a good choice. Has a pool but I didn't have time to use it. Denny's is great onsite. Also beer & wine store plus 24 hr mart outside. Lots of free parking.I stayed twice recently and both times I was content.

Love the staff. Enjoyed the room. Breakfast was good. Loved the activity bag for kids and the pet bag of goods for my service dog.

The breakfast room was too small. The booking.com site said that the facilities were closed so I left my swimsuit at home. Turns out, they were all open!