Hotel Mercure Grenoble Centre Président

Really great welcome from Nicholas, who later helped us find a really great restaurant for dinner. The parking was secure, and right under the hotel. Everything you needed in our room. A good selection for breakfast.

We arrived on a Sunday and were looking forward to eating in the hotel restaurant. When we asked to book a table we were told the restaurant was not open on Sunday. Really dissappointed and think it should be made more obvious as to the restaurant opening times. We both looked at the site and could not find any mention of this. As it turned out this was a bonus. Nicholas recommended and booked a restaurant for us in the old town, Cafe de la Table Ronde. We had a wonderful meal and walk through the old town.

Pretty establishment. It always smell good in hotel. Employees are very professional and nice. Room is spacious for Europe standard. Beds were crispy clean and smoothly comfortable. I enjoyed the pool and the gym too. Water fountain to refill our bottles are very appreciated.

Elevator is so slow and small. There magnetic cards are old and we needed to change them 3 times while our 3 nights stay. Pool was at 24 degrees celcius. I would prefer to relax in it at 30 degrees but it for the environment.

This place far exceeds the expectations. The location is great and quiet, yet close to everything you need to get around. It does have a convenient parking which was great. The staff is the gem of this hotel. Everyone was very professional, welcoming, genuine. I interacted the most with Nicolas who is simply awesome, was able to give reliable guidance, courteous, and super friendly. Highly recommended facility and staff!

Good location next to park. Large parking

Slow lifts. One was constantly stuck and the operating one took few long minutes to come. Setting the bed was not always done when leaving room after 10 am.

Room was very comfortable; even with an extra door between the "hall with bathroom" and the bedroom. Food was very good and staff very helpful, especially with parking.

Couldnt get into the sauna/spa, not sure why, but didnt have time to figure out. Not a big deal.

It was nice, it didn't meet All my expectations, but I liked the hotel. The people were nice and kind. The room was comfy.

Too small, it isn't the standing of a 4 stars hotel

Everything was perfect. The staff, esprcially Victor and Nicholas were exceptional and really helped me out. Other staff members were also very nice to me I highly recommend this place.

N/A

Good value for money, very friendly staff!

Nothing to note

Beautiful hotel. Friendly and helpful staff. Excellent parking facilities. Location is ideal. We look forward to our next visit and will highly recommend this hotel to our friends

Nothing

Bar is closing early and not enough variants of drinks.