Ténéo Apparthotel Talence Arthena

The room was comfortable and had all the needed facilities. There was a heatwave in Bordeaux during my stay so it was fantastic to have an AC in the room. Large terrace with plenty of seating. A young man who checked me in was nice and helpful ( didn't get his name ). Location is nice and quiet, there's a park and a supermarket nearby. Good half hour walk to the city center or a tram station 2mins away.

There was no wifi or TV signal ( 2 channels worked ). Apparently it was due to a storm which happened on Monday ( unclear which Monday as I checked in on Tuesday and there was no storm the day before ). I don't watch TV much and had mobile internet so it didn't really affect my stay.

Clean, spacious, included a kitchenette, good breakfast, calm area in proximity to a botanical park and to the science university of Bordeaux, trams and buses to the center of Bordeaux are available in the very near proximity.

It was difficult to use the kitchenette as no washing-up liquid and sponge is provided. If one wants to use the dishes or cups, one has to buy these extra, which is a shame when you are travelling.

Location was perfect. Great tram ride to the city centre, or to the airport + just one bus. Some truly amazing restaurants in the neighbourhood. Modern functional design. Comfortable bed. Super lovely staff. Merci beaucoup!!! The heating in the bathroom to dry towels (or clothes after a rainy day ;) was really helpful. The room was quiet, warm and clean. Beautiful park with a charming Château nearby.

When checking-in we said we don’t want cleaning during our stay (3 nights), but to our surprise after 2nd night someone entered our room to make the bed and change towels etc. which was not pleasant to find out. Not expected. Felt weird. Some basic utensils were missing in the kitchenette. And in the bathroom there were small details in need to be repaired (e.g. leaking shower cord, mirror frame destroyed by humidity probably, hair dryer change).

My room was absolutely massive and very comfortable. The receptionist was very helpful. The location was perfect for my trip. The hotel is very close to a tram stop and the city centre is just 20 mins by tram (these are quite frequent). I'm very happy I chose to stay in this part of the city as it was very quiet.

My only issue with the hotel was the towels as these could have been cleaner.

The hotel is located 5 min from the tram stop that goes directly to the city center and takes cca 10 min, so very convenient. The staff was very nice and helpful and assisted us in any request (you can ask for advice for a free parking lot). The room was being cleaned every day, and you could find all necessary accessories and kitchen appliances on need. In general we were very satisfied and would come back.

Nothing in particular

The room are very good: comfy beds, nice bathroom, plus a small kitchenette with a fridge is a very nice addition. But my main excitement comes from the Breakfast! Yes, the Breakfast starting with the upper case 'B', so perfect it is. The dishes, the loose tea for brewing, the warm meal options (I rarely find that in France!), plant milk, the quality of the cheeses and the meats — everything was on the highest level. Thank you.

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I was there to attend an event in university of Bordeaux and hotel was super close to university ( 5 min walk). bed was comfy too and room had good facilities.

I hope they repair the wall paper ( it is in a very bad condition) ; room needs a proper paint or new wall paper.

Service of the reception ladied was great and I would really appreciate this because we could solve any problem we faced. Good location for us, essy to get to tram, restaurants…

The only issue to solve would be a bad smell in the room, maybe from pipes from toilet.

Very comfortable room, beautifully decorated and nicely laid out. I really appreciated the added touch of a Rituals diffuser, the room smelt gorgeous. Lovely spacious balcony with table and chairs. Very clean, comfy bed.

The shower pressure was quite low - it could have been a bit stronger.

Good sound poof wall and AC unit. Comfortable bed and room cleaned daily.

I arrived late and I received no information on where to find the key. An email saying where to find them would have been appreciated, also because no one was answering any call to any number.