Clostermanns Hof

The property is absolutely beautiful. The rooms are comfortable and breakfast is excellent if you don't have any special dietary preferences

Staff was not overly friendly and both times we've been here, the bar had been closed with no staff. Breakfast had very few choices for vegans like myself. Because of an event, of which i was not informed prior to my booking, despite several emails back and forth regarding booking date changes; the rate was significantly higher than the subsequent day, which i had originally booked in error. Even though we were not informed of the event and could, therefore, not be a part of it, we were charged significantly more on the mid week's reservation. The increased rate did not provide any extras for entertainment or anything; it just seemed a bit greedy. Staff, although not unfriendly, was not very engaging or overly welcoming.

Nice set-up, elevator, comfy seats in room, great desk to work

Parking is confusing. Takes forever to get a taxi or uber, the beds were two singles next to each other so I kept falling through the middle as they easily pushed apart when rolling over. I'm pregnant and was very afraid of injury! Luckily i woke up and broke fall with my legs each time but it meant I didn't sleep much. A simple mattress strap would fix this.

Big, clean room. Good breakfast. We could check in after midnight - without problems - big plus ➕! Nice location, 23 km form Cologne. Common parts for guests are nicely decorated and cozy. Rooms would need a refresh as well. If the room for guests will be also invested, the hotel would gain a lot. We stay 2 days and every day back from work after midnight so for us hotel was enough for 5 hours sleeping.

Very cold inside room. We had to sleep in socks. We didn't find panel for temperature control. There was an electric fan in the room so we probably lacked air conditioning as well.

the Location

i missed the folder hotel rooms usually have with all the information about the hotel, the room, the services, room service menu etc. it was only online accessible through my own device. I would prefer the folder version or a tablet supplied by the hotel that provides a comprehensive overview with a detailed menu on all things.

Good staff, good location, lots of parking spots, clean and comfortable, only some furniture was old and had no AC.

Part of the furniture was old and had old smell such as wall drop, and had no AC especially when we visited it was very hot day , otherwise v good in general

The location was very nice and quiet. The room was nice and the customer service from the reception to the restaurant was also very good

The room had a bathtub which might be a little difficult for older people but it was fine for me

Beautiful hotel, room, and restaurant. Nice details in the room that make you feel special. Very good breakfast. Restaurant staff were nice.

Location is beautiful by the golf course but a bit out of the way. Receptionists very professional, but not very friendly. But I think it is a German thing.

very spacious room. Good matrass, very big bathroom.

We missed a description of the hotel. A plug for charging phones on both sides of the bed. Unfortunately you could hear the moving of the tables for breakfast in the morning and high heels on the floor.

I loved the hotel, it is very spacious and clean. area is very quite and serene, you can hear birds are chirping around you. hotel environment is very friendly and artistic. shower is great and they provide everything we need.

I liked every aspect.

Nice place to stay with comfort. Lovely hotel for golf players. Quiet and comfortable.

Big rooms, huge parking, fresh air, nice countryside.