ACHAT Hotel Schwetzingen Heidelberg

The room was very clean and comfy and the staff were exceptionally friendly and helpful. The location was perfect for me - about 10-15 minutes' walk from the station and very close to the entrance to the castle gardens. I was going to a rock concert in the castle gardens, and was surprised and delighted to find a rocker rubber duck in my room as a welcome's present :-)

My only (very minor) gripe was that the description of the rooms on booking.com mentioned an electric kettle in the room, which was incorrect. However, the hotel's own website does not promise tea or coffee-making facilities, so the booking.com description should be updated.

you could not find more helpful friendly staff . VERY WELL LOCATED FOR HOCKENHEIM.. circuit only 10 min, easy drive. well located, the town centre is beautiful, lovely restaurants, the palace , thats opposite hotel, and on way to town centre is well worth a walk around, we will return if my son races at Hock again.. we had the most wonderful meal in the hotel restaurant.. i mean a really GOOD meal. not expensive .... very traditional...

no fridge in the room, but they provide cold milk.. for tea!! the restaurant is shut weekends sadly .

staff are some of the nicest people you would like to meet. Easy with a smile and eager to help in all. Truly enjoyed the interaction. Breakfast Lao tops.

temp during our stay between 29 - 34 dgrs and with no airco, but only a moveable electric air cooler, room extremely warm. Being in the full sun also did not help. Then again, we want to go back for further visit to this area, but will do that in early fall when temp at more “ normal “ levels

The stay was nice but we were disappointed with the price of two of the three nights. Guess we didn’t read the booking.com that the rates went up on the weekend. The gentleman at the front desk was very helpful with all our needs.

Didn’t like the price that was charged for two of the three nights.

Friendly people and good service. Breakfast was good nicely made.

Baby cot was half broken, so bed was placed. We exchanged the bed for the half broken cot, so all was saved well. Our 2-year old really cannot sleep in an adult bed. An investment for a new baby cot is advised.

Susanne the manager was outstanding. The Achat Hotel in Schwetzingingen are very lucky to have her as an employee Everything was well organised even when the water pipe broke.

The bathroom could do with a magnifying mirror.

access to the parking lot was through the street, you had to go around the whole hotel - very inconvenient. They had a door that had access to the parking lot, but it was only used for staff. I do not understand why

The rooms are comfortable, good location with easy parking.

Coffee machine not working at breakfast ( why do hotels of this size only have one coffee machine?)

The lady in the reception was so politely, I don't know her name but all the respect!

They don't have air condition!

The staff was very friendly and helpful. Good breakfast. Loved the special little present for our stay!