Vivanta Chennai IT Expressway OMR

I have always enjoyed staying at Taj and Vivanta was a fine place. Kids friendly and clean , great hospitality team. Concierge team are professional. My kids definitely want to come once more 😊 Water pressures were good , Room temperature to ventilation was excellent. Very clean and kept fresh. Special mention to Annat and Ananth from the Kitchen team who ensured to connect 1:1 to kids that helped kids enjoy the place more. Special appreciation to Kavitha for her beautiful TLC - her warmth and smile made it all look Welcoming. ✨️

Food overall breakfast was a delight , wasnt a big fan of Kashimiri cuisine for dinner ( We all felt was a waste of experience ) I expected better dining - spoons in chutneys where shared on same plater, some tongs missing in certain foods needing to people to use hands in buffets. Sometimes staff provided different information to same task . I just also realised that It was pool view booking which I didn't get ( would have been a happy corner that way) and also 25% discount on foods / Beverages was not applied.

We had planned a family visit to Chennai since not out of country after Covid. There were many countries on the list but since medical was an area to be covered then we considered to go to India, Chennai and visit the Apollo Cradle & Children hospital there (which went very well and very fast, that gave us many days for fun plus relaxation). We never knew Vivanta Chennai IT Expressway OMR was so helpful from the time of booking to the time of checkout. Feels very secured with the security they have of bag and luggage scanning (Security team). The front desk staffs are always smiling and ready to help. The head of HK and his team very friendly, looking to assist at any given time in every way possible. At the restaurant, the staff is eager to take the orders and wanted go make sure that all is going well. Even they assisted the children when they needed to use restroom since the parents were eating at the meantime (they wanted to make sure we enjoy the meal). The bar staff is really good in making any or wished drink at your satisfaction. All in all, I have no doubt that this Vivanta Chennai IT Expressway OMR is family friendly and adjustable in all ways. (Special thanks to our room cleaner for her super care and kindness but sorry I forgot her name.. Names that I can recall and sorry if I missed some: Arpita, Seithengel & Satendra)

Was refused to have a drink after 00:00hrs by a staff; he mentioned I can only have food but not any type of drink.

Rohit at the front desk was exceptionally helpful, and even accommodated us with a free upgrade to a pool-facing room for our one-night stay. Thank you so much, Rohit! You really made our stay at Vivanta special.

There could be a better wifi access system for guests in the lobby. Sometimes guests have checked-in, but do not have wifi access because their room is not yet ready. Sometimes guests have checked-out, but need wifi in the lobby as they wait to depart the hotel. There should be a system in place to provide these guests with wifi. Also, the steam room was not working properly—although it showed it was 'on', there was no steam. Great gym (but wish it could be open longer!)

Property was wonderful and staff were amazing in treating us. Specially the staff at Front desk, at restaurant and special thanks to Gym Chandru anna where I had some great interactions. I also liked the electric car charging facility in the property. There were 4 chargers 2- 7KW and 2-30KW.Property was ideally located near to ECR and other city areas. Here is the feedback from my daughter Advika (7 yr old): - She liked the swimming pool - She liked the Christmas decorations - She liked the room and chocolates given in the room

30KW chargers did not work well it continued to reboot in 10 mins disconnect on full load but the 7KW worked perfectly well.

Everything about Taj Vivanta gave the best Vibes. They are genuine guys and girls who are the most adept at hospitality. Want to thank- Indranil Ray, GM, Asif, Manager, Priti, and as a matter of fact as I don't recall all names -I am falling short. Special mention and a massive shout out to SENTHIL-reception-man you are a man apart-thank you. The room was expansive and elegant. Breakfast sumptuous with a variety that one is spoilt for choices.

Caesars salad and Cream of chicken soup?? This is one of our most favorite combination for dinner, being light eaters. Have had this all over the Country and abroad-the one served here was a poor imitation with the Cream soup appeared to have split? and that was definitely NOT Caesar's salad-maybe BRUTUS??

Amazing staff, from the moment we entered till we checked out. No hassle at all. Would like to name a few staffs who always went beyond and supported us: 1. Chandan 2. Utish 3. Swami 4. Pratiksha I also used their spa services, and it was so relaxing that I cannot do without mentioning that one should avail that for sure.

Nothing as such.

Our stay at the Vivanta IT Expressway was lovely. The front desk staff was extremely helpful throughout our stay, and so was the housekeeping staff (shoutout to Mr. Raji!). They were able to accommodate our request for adjoining rooms, and even offered a choice between adjoining double twin bed rooms and adjoining king bed rooms. The breakfast was great and had a ton of options, and the room service food was also delicious. Would definitely recommend the hotel!

N/A

Amazing stay, big clean comfortable rooms, very good food (Their buffet spread is spectacular). But the icing on the cake was the spectacular and impeccable customer service by one and all - be it reception staff, dining staff or even the security. It's one of the best Taj Vivantas I have stayed at and the best customer service across all Taj properties that I have stayed at.

I liked the general ambience of Vivanta IT Expressway. The staff especially was super warm and helpful, Mr. Senthil made us feel right at home with his warm demeanour and excellent recommendations to explore Chennai.

I believe the food and breakfast could definitely improve at this hotel, the lack of variety, considering that Vivanta is part of the Taj Group of hotels, was not appealing. It also appeared that some of the pastry items were not fresh and some dishes were not made with high quality ingredients. I had some throat problems after 2-3 continuous days of having such a breakfast.

Baby food , baby milk , i could order with customization. I could ensure hygiene for my baby while away from home. In room dinner i ordered this time , north indian dishes , it was so yummy, the way I had expected it to be.

Only on the day of checkout , morning time, some different chef was there, so the baby food (khichdi) couldn't be prepared well, first time salty, second time half cooked . But on the night of our checkin day, dinner & baby food were awsome .