Grand Hotel Majestic gia' Baglioni

Everything! All the staff were friendly, polite, professional, and always smiling and happy to help. The location was great, our room was spacious, and we felt safe, comfortable, and cared for.

Just a personal dislike and, unfortunately, seems the norm in Italy that smoking is allowed in any space not completely enclosed indoors, so the small, 'open' (only above several floors high) courtyard within the buildings next to the dining room allows smoking so not suitable for non smokers if smokers decide to sit there.

There is a pleasant atmosphere, smell and light in the hotel. Very clean and spacious rooms The corridors and lobby who live up to expectations with splendid antique furniture, sculptures, paintings and prints, along with fresh flowers, rich fabrics and marble floors. The staff is very professional, friendly and creating a warm, hospitable atmosphere that never tips over into stiff formality. In the past we visited hotels like Aman in Asia, Peninsula and ITC in India. This hotel can easily compete with the top. Grade: 10/10

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Perfect location for sightseeing, room was spacious with large bathroom with bath and separate shower. Plenty of choice at breakfast. All staff were very helpful. The hotel is a stunning building.

The in house Michelin star restaurant fell short of the standards of the rest of the hotel. Of the four courses, two were good but two were disappointing. Over all, we had better food elsewhere in the city. While we look forward to returning to the hotel we are unlikely to eat in the restaurant again.

Check-in was easy and staff extremely helpful. We received a room upgrade, which was lovely.The room and fittings were very beautiful. as is the entire building. Breakfast offerings were varied and of good quality. Fabulous location for exploring the city.

There was a minor problem with a fuse in the room in the evening. Staff attended to it immediately and, the next morning went out of their way to apologise and offer assistance of various kinds as compensation.

Sumptuousness of the room. Made me feel like royalty staying in a palace. Ideal location. Service was exceptional in every way. Everyone was so kind, friendly, and helpful. The breakfast buffet was incredible as was dinner in the restaurant—also like eating in a palace.

Not a thing. Everything was perfect and amazing! (Maybe too many people on the main square nearby, who could be pretty rowdy on weekend nights when the street was closed off to vehicular traffic).

The hotel is amazing and will surely be one of the best you will have in your life it is not just called a palace! Its location is perfect right in the center of things ... the staff with amazing service and especially we will mention David And much more ... a perfect breakfast..really a hotel that gives full value and a perfect experience..highly recommended!

You have to arrange a parking waltz for the car and it is not cheap at all..there is no chance that you will manage on your own with the parking

The Hotel is a gem. It is the classic 5 stars / luxury hotel you can find in the typical art/history cities in Italy. Location could not be better and the staff is a joy to interact with: kind, vibrant and helpful. The room was immaculate and the bed very comfortable to sleep in. Make sure to have lunch or dinner at their restaurant, which is also one of the best restaurants in town, offering a modern take on some of the typical recipes of the regional cuisine.

Nothing worth mentioning.

Traditional style and authentic feel to this stunning property. Staff were very helpful and accommodating providing plenty of great recommendations for things to do and places to eat in the town. Breakfast was very good! We enjoyed a Superior room which was adequate in size and very comfortable with a stunning bathroom!

Leaving!

All was wonderful except that the room was small. I did not check the dimensions as there are better things to do! For the price it is cramped and I would have changed it I was staying for longer. The aircon also defeated me but the road noise was minimal so I was able to leave the window open. I have no idea if the aircon was working but it is worth checking as a small room in hot weather would not be pleasant.

This hotel is worthy of its 5 star rating. The atmosphere is great. The amenities are great. The staff superb. The location could not be better. The food in both the restaurant and the cafe was outstanding. I could not have been happier with my choice of this hotel. I will definitely visit again.

It is difficult to come up with something that was not to my liking. The experience at the hotel was so good that I can't think of a single thing that was less than extraordinary.