Maxwell Reserve Singapore, Autograph Collection

Great old Colonial style decor hotel, great location for easy walk to China Town and MRT to get subway to explore further. Staff/hotel team were all exceptional and attentive. Food, breakfast, lunch and dinner were all very good.

Room we booked had a balcony on RH side of hotel, unfortunately that is directly opposite a building site and balcony was a no go area, disappointed that we were never told when booking and upon arrival after booking in. We were found an alternative room but without a balcony, suggest if others book they check this firstly.

Beautiful old heritage building recently refurbished and full of fascinating artefacts. Very quiet and comfortable in my room. Loved the breakfast and the kindness and attentiveness of the staff.

The management need to figure out their eco credentials. Towels were washed every single use, which is a waste of energy and no option to retain them. All lights on in the room all day after cleaning.. and aircon full blast. Glass bottles for juice at breakfast are recycled not washed. Simple things could help make contribution to helping reduce impact on climate.. and finally the chairs in the lobby are a bit style over substance. They are arranged like a kid has been playing buses with the parent’s chairs and you can’t actually sit on them.. so there is nowhere to rest in the lobby area. Which is just odd

Great hotel with gorgeous theme through out in a great location in walking distance to a lot of the major sights. All the reception staff was extraordinary friendly and helpful. We would definitely stay here again.

Breakfast service could use some improvements. The food was very good, but it took too long to arrive (we had to wait up to an hour for our orders to arrive) and one day I specifically asked for eggs first and pancakes second and it arrived the other way arround. Also pool area could maybe use some greenery or other decor to make it a bit more cozy.

The property was exceptionally good. The staff were charming and very professional. The pool was a welcome relief from the heat of the day.

There was construction work going on next to the hotel which meant that our curtains were shut all the time. We had no daylight in the room. We could touch the scaffolding! It was like being in a cave. I realise the building was not under their control, however we were not given any warning before we booked or even when we checked in. Very disappointed.

Amazing hotel, great location with wonderfully attentive staff, particularly Rufus on Reception who helped with our early arrival and another member helped with our late departure. Spotlessly clean in all areas and comfortable bed. Executive Lounge facilites were excellent and the breakfast, juices and nibbles were delicious. .

Currently due to building works close by, there is noise that can affect some of the bedrooms but working times are limited.

The ambiance of the hotel was fairly formal but friendly. The decor was Colonial but pleasant. The dining areas were very pleasant, books, tableware etc it felt really cosy and a little special. The bedroom was on the small side with good quality furniture and bedding. A very large mini bar space with small wardrobe space, I would have preferred the reverse. Excellent staff took great care of me 🤩

The room could have been bigger as it was a King size bedroom and it barely had space for me on my own, or my clothing. Definitely too small for two regular sized people. The mini bar could be reduced it will double the wardrobe space. The pool is only useful when it’s not raining… It rained a lot…

Very nice boutique hotel - charming. Nice restaurant with vegetarian food. Tried risotto, was excellent. Gym is also nice, and there is a swimming pool. Rooms are nice, though mine was a bit small. Good breakfast.

My room was on the ground floor, so only small high windows. If you stay here I strongly recommend a room on a higher floor. Service for breakfast was also somewhat hesitant.

Outstanding location. Fabulous staff. Good room. Excellent food. Beautiful decor and bars.

Did not notify us about construction works next door (blocking view). Charging us for sparkling wine when we were waiting for our room and were offered a drink by one staff member then served by another.

Really nicely designed, in a super comfortable location, welcoming staff and a lot of perks.

Not much to not like honestly. Maybe only downside is the rooms are small if you have quite a few luggage with you.

The staff were all super friendly. The bed was very comfortable. The breakfast was excellent

No stand to put my suitcase on.