Quality Inn West Medical Center

Excellent and varied breakfast choices. Tex Mex restaurant within easy walking distance. Extremely comfortable beds. Very close to the botanic gardens.

There was no extractor in the bathroom. Some of the fixtures (towel rail and toilet roll holder) were loose. The interior of the refrigerator was slightly cracked although it did work perfectly well.

Lady at check in is so friendly and welcoming. Ive been going here for the past few weekends and I will continue to stay here anytime I go to Amarillo. The rooms are comfortable and clean. Great place to stay and relax when in Amarillo. 😊

Curtains were a mess. They drooped down as they were only held up by a few hooks, so it was hard to close them without worrying that they would all come down. And there was only one small trash can in the room. Pool was nice but I did step on some chewed gum and a used bandaid on the bottom of it.

The young man at front desk was friendly and tried to see that we were taken care of following an unfortunate situation with a leaky wall unit. Our 2nd room though comfortable, was a noisier corner room.

Exceptional service, but noisy corner room was a problem. Mechanical unit?? in separate attached structure made for annoying on/off noise vibrations. Also, door didn't latch/lock properly.

very nice accommodations. Bed was comfortable, room was large and clean, staff was helpful.

prefer queen beds, but not available at the price. Price paid seemed 5-10 dollars more that on the booking site. Would have preferred a site away from town (more along our route down from Colorado back to Austin - had to go well into town to stay at this hotel.

The property was clean and in a good location and the staff was very professional. Very helpful and kind staff!

Limited parking one night due to large moving trucks. The helicopter pad was located right across the street at the hospital. This is of no fault of the hotel.😊

The bed was comfortable and the room clean. The check-in staff was awake when I arrived. The coffee was good! This place is always my go-to on my eastward travels. Thanks!

I have stayed here a few times. I can see that they're working to improve. There was a small maintenance issue I told them about and he said they'd take care of it. I'll be back.

Jennifer was extremely helpful and accommodating

Rooms did not have working coffee pot, coffee, or toilet paper. Was not offered breakfast, even a grab and go when checking out. Could hear people above us all night long. Overall wasn’t too bad for the price and customer service thanks to Jennifer.

Great location near the hospital and several restaurants. Staff was amazing!

Shower in handicap room was really slow to drain and almost flooded the room. Luckily we caught it in time and were able to just turn the shower off and let it drain awhile before finishing the shower.

Room was comfortable and ac worked well. Quiet location. Close to nice restaurants.

Room was advertised with a "hot breakfast included" but was a bag with a granola type bar, orange, and a small bottle of water. Had coffee in room but no coffee maker. Did get a good nights rest though.

Comfortable beds and car right outside my door. Was able to have my pet with me. The folks were very friendly!!

Just everything under construction.