We loved the resort in general. We stayed on 28-30 Dec. The staff are really great, friendly and accommodating especially the ladies at the reception. My bad I forgot the receptionist's name who was exceptionally helpful to us. The resort has a restaurant and the food we ordered for lunch and dinner were all great and scrumptious. We all love it! The location is perfect as it's just a 10-15 minute walking distance to Tsaghkadzor Ski Resort.

The breakfast in the restaurant was good however it seems they serve the same food everyday at least in our 2 nights stay there and with very limited choices. We stayed in a Duplex family room and it was spacious but they should have put in a bigger table so we can put the food we ordered through room service. They only have a very small round table. The room is kinda old especially the stairs in the room and not well maintained.

We had a fantastic stay at this hotel, and a huge part of that experience was thanks to Ms. Ani. From the moment we arrived, she made us feel incredibly welcome. Her professionalism, warmth, and attention to detail were beyond impressive. She was always ready to assist with any request, whether it was providing local recommendations, answering questions about the hotel's amenities, or ensuring we were comfortable throughout our stay. I also would like to thank Mr. Robert in the restaurant for being so hospitable and always making sure that we were comfortable and happy with the food and service.

We had the best stay. Starting from the first impression and greeting: The Lady on the reception ( with curly hair) was very kind, professional and super helpful. Thanks to her. - We liked the resort, the room and also that it was very close to the Ski Lift. - It was like 10 min walk to the lift - The room was very warm and comfy - We also used the spa ( pool, steam room and sauna) - It was around 1h from Yerevan and the resort arrange transportation upon our request

we likes everything

Breakfast was better than expected and certainly good value for money considering the price we paid for 4 nights. The resort was very picturesque, especially in the snow and the rooms were clean, spacious and came with a fridge and TV with Netflix and YouTube etc. There was also a modern bathroom. There’s a couple of restaurants nearby and the hotel restaurant itself serves great room service. The pool was also good, gym is small. Some bottles of water were provided each day and the room also had robes, slippers and a kettle. Food was reasonably priced too and easy to contact staff on WhatsApp, who were all helpful and did their best to make our stay wonderful.

The resort is a 10 minute walk to the ski slopes and doesn’t have ski storage, so you need to keep hiring each day. This wasn’t a problem for us but the hill is steep. I thought I’d seen transfers mentioned online but this wasn’t mentioned in person and we didn’t mind the exercise.

I recently had the pleasure of staying at Hotel Taghenis Resort, and I can't say enough about how incredible our experience was! The location is absolutely perfect - right next to the ski track, making it a skier's paradise. But it's not just about the location - the vibe of the hotel is truly amazing. From the moment we walked in, we felt welcome and at ease. The staff goes above and beyond to make sure you have everything you need. And if you're traveling with kids, this place is a dream come true! They have thought of everything to keep little ones entertained and happy. And let's not forget the restaurant - wow! Each meal was more delicious than the last, and the variety of options was impressive. We can't wait to come back to Hotel Taghenis Resort - it's truly a gem! ❤️"

Add extra light in the room and add jacket hangers

Location was great and overall a nice experience. - Great to have towels and bathrobes in both room and in pool area - nice restaurant with convenient breakfast - nice outdoor area for lounging - good internet and television in the room - convenient location, next to ropeways, Craftsman’s restaurant and Paulaner restaurant.

- 1st floor rooms are too public, had to keep curtains shut for entire duration - Pool water was too warm, it was said it is 26 deg., but actual thermometers inside were showing 38 deg. - The showers in the pool were very uncomfortable and not functioning well - No markets close

We're back to stay in this hotel for many years in winter vacation.. It's best hotel in town.. The location very close to the ropeway you can walk 5 mins to get there or you can call taxi. if you want to go to supermarket you can also call taxi it's 10mins aways... The room its clean and staffs are very helpful...we will back again for sure..

This is 2nd time for us that we are here.. And will be back again if we visit Armenia next time.. Stuff are helpful, friendly and have service mind(recommended many things) .. We took the cottage it was very convenient for family have a planty of room, kitchen you can cook(equipment are there). . But if you don't want to cook their is a room service option to order foods.. Their food are good as well.. Location it's very close to the rope way for ski you can go by walk 300-400 meters away from the hotel For a good restaurant you can take a taxi.. It's will take you only 5 mins and cost you not more than 500AMD(1.5$) which it's very good price.. For transportation from airport.. Hotel can arrange for you and its reasonable price.

Nothing

Went for winter snow season. Great size and location for a group of 6. Very spacious bathrooms, great showers. Really good restaurant (chicken risotto was a team favorite) and 5 minute walk to ski lifts. Really accommodating for requests.

No regular shuttle up the mountain, was needed some days the walk was very icy. Taxi was very affordable though and the hotel arranged it for us.

The ambience and the location. Very calm and cool place. The reception staff was very helpful and so caring. The Tsaghkadzor rope way is located just 700m from the hotel. Anyone who is planning to visit Armenia, I would highly recommend a stay here.

It would be appreciable if the restaurant staff has shown some responsibility and is attentive.