The room was clean, comfortable, had everything that we needed and was conveniently located to the town. Check in was friendly and check out was easy. I also liked the easy access to clean wheelie bins (for rubbish) near the cars. This meant that I could empty rubbish from my car and I could also dispose of surplus rubbish from my room easily.

The bathrooms were a bit tired with the shower over the bath and still using a shower curtain not glass; and the grouting was gone near the bath/shower taps. But it was clean and the water was hot. There was plenty of bath linen, and the shampoo/soap etc dispensers were all full and clean. The parking was a bit tight so it might be useful to extend the overflow carpark.

We had a spacious room with more facilities than we required. Beautiful view outside the window looking over the creek. Very comfortable bed. The restaurant was convenient and the food was delicious.

There was a little confusion in locating the motel using Google Maps. The restaurant was a little pricey, especially drinks but good meals. There was a slight drip in the shower but the new owners are working hard to provide great service.

Great value for money. I'm doing more work on the WC and will definitely book with you. I didn't eat with you but will next time. I'll have a sub contractor with me so I'll get them to book with you too.

Better selection of beers would be nice :P Nothing other than that.

During my 3 night stay i met the new owners and to their credit they presented very well with great composure and were just really nice people.

Review some changes made to menu. Don't get me wrong i still enjoyed the food.

Staff were fabulous!! We arrived late and they helped us with a late check in, plus food. Very accomodating. Room was great, nice views. Shower was hot and full pressure, after a day walking Cradle Mt. Couldn’t of asked for a better stay.

Very clean room and well looked after. Great location and plenty of cutlery. Shower was average but worked okay. Great over hang for loading the cars to stop getting wet.

Owner was very sick upon arrival so cant comment badly on that one. Cant complain about other amenities.

Spacious room with lovely big windows looking out to a creek. Great location and restaurant onsite with plenty on the menu and toys/colouring in books for the kids!

Close to the West Coast Wilderness Railway which was the main reason for our trip. Room a good size and had all the little things you need like fridge, microwave and toaster

Good location for an easy walk into town and train station. Good size room with comfortable bed.

We were there for 2 nights and WiFi didn’t work for the entire visit. When I asked the manager his response was ‘It’s the provider nothing to do with me.’ I asked about roads to our next destination at Swansea on the East Coast because I couldn’t use the internet and he told me to head north to Burnie. I said I was looking for a route that cuts across the centre around Hamilton. He told me go through Hamilton then on to Hobart. That was south not east - not helpful and not even a pleasant person to welcome guests at check in.

It was roomy and quiet. Had a lovely outlook over the stream out the back.

The couch was terrible to sit in