We were assigned a room much more spacious than the previous stay and we thoroughly enjoyed how silent, peaceful and rejuvenating the room was after a day of driving. The room and the entire hotel was so quiet it was as though we were the only ones there even though it was well occupied. We also appreciated that staff let us check in an hour early. An excellent stay in terms of the room and its comfort for resting and sleeping. The cleaning lady we encountered was friendly and professional.

Both the price point of the parking and dog fee are more expensive than 4 star hotels in Paris and Italy, and I don’t think that price point aligns with a basic stopover location such as Klagenfurt. Concierge wise, the staff encountered this time at both check in and check out lacked the decorum and refined, calm manner we are used to at establishments of this price point. No option to make coffee or tea in the room itself is absurd.

The staff were exceptional. Extremely professional with a can-do attitude at all times. When we were not warm enough they brought up a heater immediately which made the room instantly toasty for us. They were also highly welcoming of dogs.

The room service food wasn’t as enjoyable as we are used to and the price with a beer and some champagne ended being basically the same as the night’s accommodation which was quite a surprise. —Especially because the end price when checking out didn’t correspond with what we believed we were ordering on the menu, but we didn’t have time to dispute it as we were in a hurry.

We enjoyed the pool, it was also great for my daughter. Very nice spa facilities too. The view from the pool area also contributes to a nice atmosphere. The breakfast was excellent, lots to choose from. The staff were very friendly and accomodating.

The coffee in the machine could be better, it was a little bitter. The filter coffee was very good. The 10 EUR cost for room service seemed extensive but I am from North America so my expectations might be different to what is expected in Europe. My daughter found the pool to be a little cool not sure if it is cost effective to raise the temperature.

The hotel staff was very helpful and the front desk team member was extremely courteous, recommended us a great dinner option near by (Uni.Wirt. restaurant), upon our late arrival. We saw that the hotel restaurant (reservations are recommended) and hotel bar are also very popular and a must try next time we are here. Our rooms were very comfortable, highly recommend the deluxe suite which includes a large bathtub in the very spacious room.

Nothing, the hotel and staff are superb! Highly recommend it!

It was amazing! Each and every day from our 15-days stay started in a good mood. We woke up in a comfortable bed, the gym was with spectacular view to motivate, breakfasts were delicious and very various, spa deserved only applause. Services and sincere friendly attitude should be awarded 100%. The list of positive emotions can be endless. We’re falling in love and will be back definitely. Even in February it was so wonderful!

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The property is quiet and offers loads of spaces to relax and sport.

Check in and Check out timing is quite “unique”. check in is possible only at 16.00 and one has to check out already at 11.00 in the morning. The room does not offer a coffee/nespresso maschine. The standard room had two single matrasses which results in a gap between couples. The location is close to the lagune and one is attacked my thousands of mosquitos.

the wellness, the design of the room, the outdoor pool, the accent on healthy cuisine, breakfast was fantastic-one could make its own freshly pressed green juice in the morning

the only minus, although not major, was that our room was placed towards the side where deliveries would be made during early hours (3am), causing some noise, but the windows are isolating the room enough.

Everything was great. The room is very big and the view is very beautiful. The breakfast has a lot of choices even for lactose and gluten free. Good parking lot to park the car, we liked the free parking. The pool is big enough for the guests and the view to the mountains is perfect to wind up after a long walk.

Nothing

What I liked?? ALL! From wide parking outside to the most kind staff at checking, great room, a lot of aditional towels, really clean pool with beautiful place, great choice of saunas and above all...gym place..all you need for great workout.... Breakfast whatever you want, couldn't even decide... Top of the top👌👌💣💥

There was not a thing I could say that I did not like. It really was perfect.

Very friendly and professional staff. Great spa area and a wonderful dinner and breakfast in the hotel restaurant. Electric charging directly in front of the hotel and in the garage. You can reach the Wörthersee in just a few minutes by foot!

I didn’t know that there was a electric charging possibility in the garage, that would have been nice to know upfront. In the shower there is no space to hang your towel or put something down. Also the shower couldn’t be fixed in position so the water always went sideways.