Everyone was very friendly and helpful. Our room was comfy and a good size. Nice style too. Breakfast was delicious - they even had waffles!! Our daughter loved the playroom with the lego and playkitchen. Hotel is directly next to the ski piste which meant we could ski in and out. Probably a bit difficult if you are a beginner but great if you can already ski. You can buy your ski pass in the hotel. Great spa area too.

Not enough snow :) (no fault of the hotel)

Great location for skiing - setting out and coming back. Although beginners beware - the blue runs above Lech are quite steep. To ski back to the hotel it's best to come from Oberlech, pass underneath the Rud-Alpe and ski down the piste next to the Hinterwies drag lift. Breakfast at the hotel wasn't huge but had enough variety for us for a week. The room was modern, clean and had plenty of storage. The Spa area with sauna and steam was also clean and of high quality. Reception were very helpful in organising ski passes and giving tips on logistics. The bar has a wide selection of drinks and there was always a comfortable seat free. Having a dedicated locker for skis and boots was very welcome. Although we didn't use it there is a games room with table tennis which is good for kids. The hotel is a 10 minute walk to town where you arrive at the Rufikopf gondola and ski bus stop.

Whilst the staff are very friendly and welcoming they did often forget drinks orders. A hot-tub would be a welcome addition, perhaps just outside the Spa area.

Breakfast was great, although after a week it was a bit boring always having the same selection. But there was enough variety in this to change it up often enough, if you’re not a picky eater. The sauna area was lovely and the ping pong table was also very nice. The ski room was convenient and easy to use. Being able to bring our two pets and have them stay with us in the room was really the best part about our stay though. Made it feel like home at the end of a nice ski day!

It would have been nice to have a small refrigerator in the room.

Reception helpful from helping plan ski routes to arranging ski collection printing boarding pass and anything I needed. Bar staff and restaurant staff, very good and nothing too much trouble

Maybe allocate bunks based on age! Top bunks for younger customers who may not need to make visits during the night to the toilets! Also, the light that locates the light button inside the bunk is way too bright. I need darkness to sleep. Maybe find another way to locate it

Very nice resort, with very friendly and helpful staff, and a huge room. The room size and the amenities were very nice. The location is great too, right next to a small T-bar lift so it is easy to get on the slopes.

Its a 10 minute uphill walk from the Main Street so if you want to go to the bars, restaurants or shops, its a bit of a trek, esp if you are carrying your skis. But cars can easily reach it.

The location is great, very friendly and helpful staff. i stayed in the double deluxe room, a large bright room. the hotel is directly at the ski-lift, above the hotel is a beautiful restaurant on the mountain. free parking for guests.

The rooms are decorated and equipped by the standards of the early 2000's. was a guest of the hotel 13 years ago, unfortunately, the rooms have not changed a lot. sad and strange.

Excellent service . Very attentive staff , rooms very comfortable, facilities for small kids were great ( early dinner time , playroom) , wonderful breakfast . We had good food for dinner but did not dine every evening.

Nothing to say really

Perfect base next to the skilift. The hotel is good with all the facilities you need for a skiing holiday. It’s a little uphill from the village of Lech. Breakfast is recommended, service by the hotel staff is good and friendly.

super staff who were very helpful. super clean and comfortable room.

it’s in a great position , let down by the poor piste preparation early season skiing . second week of the skiing season and very few runs open . shame

The service is great. Very friendly and attentive staff. The rooms are large, very comfortable and clean, beautiful view. Lovely breakfast. Overall a great hotel.

Dinner choices were limited, as was the service in the afternoon (not many options to have snack or food between lunch and dinner). Small tea set in the room would have been a great addition.