- comfortable room, silent and warm - all in hotel is clean, rustic and elegant - dinner is a very good surprise: a fine dining dish: delicious salad at your discretion, a surprising aperitif delicately cooked, a delicious soup, main course meat or fish precisely cooked, a tiny savory desert and, for gourmet, a cheese plate at your discretion - all personal was polite and respectful - cleaning the room during breakfast - spa, massage with very professional personnel, a comfortable salt sauna - free ski bus for all slopes in Stubai and station a minute, 100m from hotel - useful ski room at ground floor

the water temperature in the pool was too low for our preference.

Food was simply amazing, Facilities were well equipped, clean and comfortable. Sauna was very nice while indoor pool was big enough for several families to use it at the same time and with few hydro-massage functions which were very helpful after a long day of skiing of hiking. Children's playroom was somewhat small but had a nice climbing wall and few toys/games/books for the little ones. Not intended to spend hours there but enough to occupy the children while parents can enjoy a drink or finish the dinner in peace. Outside was a nice playground which can be handy during warmer months. Staff was friendly and very helpful. Ski room was very "user-friendly", even sport shop was 20m away and bust station 30m, perfectly optimized to just grab your skiing gear and head to the cable cars in a matter of minutes.

Room was too hot and we couldn't find a way to regulate the tempature, it was simply too hot during the night and as it was a winter time it was not an option to keep the window open for the whole night. To be fair, we did not pursue the topic with reception, perhaps there was a regulator somewhere hidden which we did not find. :) Otherwise, amazing room.

My daughter and I had a fabulous stay at Hotel Stubaierhof during the first week of 2023. We flew direct from New York to Munich and took a train connection from the airport to Innsbruck via Munich East station (about 3.5 hrs total). From there the Hotel staff came and picked us up in their shuttle (about 25 minute’s drive). The journey should be quicker via rental car (about 2.5 hrs drive according to Google maps) just check first in case you need to apply for an international driver’s license for Austria. The hotel staff were super friendly and helpful. The hotel itself is beautiful with traditional wood carvings and wellness amenities although we spent much of the time on the slopes of the Stubai Glacier. The breakfast is a must and provides an excellent start to the day. In the afternoons from 3-5pm the hotel hosted a selection complimentary cakes (Kuchen) which my daughter loved and turned out to be the perfect combination after a big day of skiing when paired with a nice cup of tea. The town of Neustift is cute, had an outdoor ice-rink and a decent number of restaurants for its size. You can also take bus that runs frequently into Innsbruck (45 minutes) for 4 euros each way to enjoy a bigger city feel for an evening. We stayed for 4-nights with 3-days of skiing and planning to return for a longer stay with the whole family.

Everything was nice, clean and comfortable, but first and foremost the straff was extremely helpful and attentive! A baby bed was prepared for us in the room even though we had forgot to ask for it... many great tips on activities was provided (and a free pass for the lifts in the area), and when we forgot a minor personal item in our room it was promptly sent to our home. First class service especially by the front desk staff.

While offering free charging for electric vehicles is great, we were not able to use the chargers since the parking spaces were occupied mostly by non-electric vehicles.

We had great time there in general. Staff is very kind, helpful and they tried to respond on all our requests. The location of the hotel is great. The food was really good, the spa was nice. Beds are very comfortable apart of the pillows(but this is personal opinion). Overall we are pleased with our stay.

The breakfast could be better. In the description is written somewhere that the pool is around 29-30 degrees which is not true. Was not more than 25-26. Still ok, just when initially read for the higher temperature I was really happy, I could go with my baby. It wasn't suitable for babies. But my 5y old daughter enjoyed it. She didn't feel cold :). You can use the restaurant for a dinner only by reservation from the previous day. It is 5 steps cart menu + salads. It was really nice, but sometimes you just need one simple thing instead of paying the whole set of 28 euro per person.

the hotel is set in great location, perfect for outdoor activities. On checking in we were given a pass for the duration of our stay that enabled us to use all the local ski lifts to access the mountains and also use the summer toboggan run, brilliant fun. The breakfast was substantial and the staff were extremely helpful. We arrived later in the evening and the staff allowed us to use the Spa/Sauna facilities, keeping them open longer for us, this was greatly appreciated after a full day of driving.

Very beautiful hotel, with soft carpets, wooden furniture, very comfortable beds, nice balconies with a nice view. Staff were kind and helpful. Double-glazed windows, quiet place. Excellent position in the middle of Neustift. The hotel has also a sauna, although I did not use it.

The parking space is somewhat limited, although I did not have difficulties in finding a space.

This was a last minute trip and my wife and I loved it here (as well as the hotel) so much we extended another night. The hotel was really clean; the rooms were well kept, clean, and we had a room with an awesome view of the mountains. Downstairs you can hang out in the lobby and have a drink, or you can just go down at 3:00 to get cakes and coffee. The breakfast was good! My wife loves the eggs and the bacon. The dinner was much more than expected; the food was exceptional and the desserts were the best I’ve had in a long time! We did a Gala 7-course dinner our first night and it was SO good! Hats off to the Chefs preparing these meals! The staff were great! Always I’m a great mood and Viktoria helped us a lot during our stay. They were friendly, attentive, and even though I asked a lot of questions they were always happy to help! They even helped us out got our room extended another night. The location couldn’t have been more perfect. 5 minutes walking your on the town center. 5 minutes the other way you are at the lift to go up the mountain where you can paraglide or have a meal at the top. My wife and I will be coming back so we can experience Christmas/Winter here and we will stay here at this hotel again! 5/5 stars from us. We don’t want to leave ;(

Nothing! It was perfect for us!

The hotel is in a stunning location, full of character with brilliant staff, great facilities and is spotlessly clean. Our room was generous in size with a great view of the surrounding mountains and a balcony. Breakfast was excellent with very attentive staff and the family influence comes flooding through.

Nothing - it’s just superb !

Spa area, dinner, location, friendly staff

On the pictures it seems there are some fairly modern rooms and there are rooms with a more dated aesthetic. My room was a bit dated. i would’ve preferred a more modern room. Everything was super clean and tidy looking though, so it’s mostly nitpicking.