Breakfast, lots of variety. Eggs cooked to order included pancakes, waffles, omelettes Extra things that showed care e.g. daily information re what was happening in the hotel, area, weather forecast; glass of wine on arrival; friendly staff who were able to give us important information about the area e.g. use of the Stubai supercard Our room had a lovely view of the Elfer Spitze. The balcony had a sunshade as well as table and chairs. Fridge in the room.

nothing

Very nice hotel with lovely atmosphere and a lot of love for the detail. The food, the Spa area and the room were excellent. There was even live music at the bar on Saturday evening. The staff at the reception, bar and in the restaurant was very polite and helpful. There were a separate room for the ski equipment.

The spa closes at 19:30 p.m. and dinner finishes at 20:30 p.m. So for guests coming back to the hotel from skiing at around 06:00 p.m. there is not enough time to really enjoy the Spa and the swimming pool. 30min-60min more would make it much more comfortable. Furthermore I found the behavior of many guests at the Spa completely unacceptable. Some of them watched YouTube videos on their mobile phone’s without headset or had a phone call in the relax area. From my point of view, mobile phones should not be allowed in the Spa area. Due to the different cultural backgrounds of the guests a spa rules instruction at check-in could help to avoid such behavior in future.

What a great stay - A great hotel in the heart of the valley with very caring staff / family. Everything is taken care off and special requests are taken care of immediately. Especially after skiing or hiking, the big wellness area and sauna offers great choices to relax and calm down. The dinner courses are superb and also for breakfast there is plenty of choice. Getting to the glacier is quite fast , even a hotel shuttle is offered. Great value for money overall !

It was a bit hot in the rooms from central heating, however , opening a window did help :-)

The staff was very helpful and nice. Everyone we met was great, with no exceptions. The spa facilities are really nice, cozy, and well maintained. We frequented the spa amenities every day, it was the highlight of the trip. The hotel in general had a warm Christmas vibe and a beautiful mountain surrounding. We will repeat this hotel next time we travel to this area.

Everything. The location, the ambiance, the spa is amazing, the staff are so friendly and polite and they went out their way to accommodate my serious coeliac disease with gluten free modified meals which were superb. The rooms very clean and spacious and cleaned well everyday.

Only the price of wines offered at dinner. And gin very expensive compared to England

The Spa area was fantastic and the staff were always friendly and helpful. The food was also great, with an early breakfast accommodated for the running event. The location is ideal for all activities in this beautiful village/setting.

Nothing

It was our second Holiday in Sporthotel Neustift and we were as happy as the first time. The Hotel has great facilities, the location is perfect, the room was great, the staff is very friendly and the food is excellent. So more then enough reasons to come back again one day.

The only thing that is not really working well is the WiFi/Internet. Stronger and faster network would be a welcome improvement for us.

very good location next to Elferbahn good food friendly staff (special thanks to Amro!) good swimming pool and wellness facilities + rental e-bike

pillows were a bit to thin for us

Fabulous service, extremely friendly hotel stuff, wonderful spa area, excellent breakfasts and dinners. Definitely one of the best hotels I’ve been to with exceptionally good service.

Dedicated ski bus service, friendly reception, quiet restful atmosphere, clean and comfortable room,swimming pool and spa facilities and good service from staff of hotel