Always friendly and helpful staff! Interesting was entering the room through the bathroom. Turned out very valuable to serve as a buffer from the noisy hallway and to leave our dirty shoes keeping the carpet in the bedroom clean. Also nice concept to refund 5€ for not having the room cleaned. A combination of things made our stay ideal. Sauna and jacuzzi for mom in quiet room and bikeroom and hose for the son.

A quick vacuum would have been nice when ‘cleaning’ the room. It was very nice to let us store our bikes in a locked room! But a little weird that it was a carpeted room. Luckily the weather was dry …

Location and place are amazing. Love the fact that it is in the nature. Staff very friendly and willing to help and accommodate your request.

Not much to complain. I’d suggest to improve a bit the room for the disable people (there is no ventilation and the bathroom could be somewhat nicer. The restaurant (but all all the brasserie in the villages) have the kitchen that close at 9pm, also on Saturday night. Found only one restaurant that was open at that time in Durbuy.

The guy at the reception is amazing! We arrived with bikes but there are no bike-parkings. He offered to guard them inside the structure in a room for the staff. Everyone was vey nice. 5and they speak perfect english) The wellness room is small, but it is perfect. The jacuzzi is easy to use and it is very big, the sauna as well is very nice (although is a bit small). The beds are so comfortable. The minibar is full of drinks and the price is not crazy. We had dinner at the restaurant and it pretty affordable, with a good selection of wines.

The rooms are probably not very well soundproofed. In the morning a dog was barking and it seemed it was under my bed. But it is a tiny detail that can pass.

We booked the private spa with the whole family in the property which was amazing. The restaurant is also great, nice food, nice wine only issue was it's closed during the week and the waiters didn't speak any english but still friendly and creates some laughs. The property also lies in a secluded spot in nature and visiting the near by town of Durbuy was definitely worth it, it's a beautiful quint little town with a lot of tourists and activities and amazing scenery

Had some issues with checking out early as the reception only opens at 8 but they give you the option of settling your bill online which helped with the process.

It was a great place for kids, with a large playground (will be even better when there is some shade), the jumping castle and the other guest kids Availability of food from morning till evening is very convenient Lots of activities and food available in Durbuy and Bravaux, usually a short 10-min drive away. Price was really reasonable.

A swimming pool would be fantastic! We would have liked a small refrigerator (for food leftovers) in the room, and a small tea machine.

big comfortable room, great breakfast, nice quiet rooms

communication on opening times of restaurant. It is located down a country road with no other restaurants nearby, and the restaurant only opens at the weekend and it stops serving food at 8:30pm, so if you're there mid week, check the opening times as you may need to eat elsewhere. The morning breakfast doesn't start until 8am, so if you're trying to catch an early ferry you'd better pack your own breakfast

The bed room itself is nice and cozy which means that I am able to sleep in very well. The airconditioning system is very satisfying. The view from the hotel room is very breathtaking which gives me an impression of a wonderful natural place. The hotel staff are very friendly and helpful especially when it comes to securing my folding bike at the reception.

The place offers a wide variety of extra facilities from playgrounds, tree-mounted hammocks, picnic benches and sport fields to barbecue stands and accessible microwaves. These were cleaned daily during our stay!

Provisions did not really cater for English speakers - not a complaint just a statement for awareness. The reception was only open during standard business hours.

The view and the location is great. Breakfast is very good. It’s a good place to stay if you have a pet. We could take our dog everywhere except for the bar and restaurant. It has immediate access to the forest. The staff was very friendly

There was no shampoo and soap. Not even to wash your hands. They were doing reparations in a room next to us so it was very noisy. They were painting and we have a very strong smell of the chemicals they were using

The location is perfect , the map with activities

There is no a refrigerator in the room there are no water inside , high price of water in restaurant.and during entering it was difficult to reach my room for first time along I needed to follow a map and nobody could come with me to direct me more easy !