Very characteristic hotel, with helpful and welcoming staff. Abundant and excellent breakfast in the restaurant located on the lower floor of the hotel, where you can also have dinner (I recommend trying it!). Located near a square with several restaurants and shops, about a 30-minute walk from the mines. The room is spacious enough (there is no elevator)."

As soon as we entered the room, we immediately noticed a strong odor coming from the bathroom, possibly from the drains of the sinks or toilet. Unfortunately, the odor was quite bothersome. Furthermore, the day after, when we returned to the hotel after a walk, our room had been tidied up, but they used bleach to clean the bathroom (and the windows closed), making the smell even stronger. Apart from this, there were no other issues, although I would suggest the establishment to put a warning on the stairs to watch out for your head while going down.

The staff were very friendly. The breakfast was brilliant- everything you could want The location was right by the main square so few minutes walk from restaurants and cafes.

Our only criticism was the sewage smell coming from the bathroom. as the bathroom so close to the bed with only a sliding door the smell did come into the room. Which is a shame as other than that the room was quaint and perfect for an overnight stay.

From the friendly and helpful guy who checked us in and all the staffs. They are heplful, kind, approachable, and even did extra miles like the other guy who sent the food in our room. It wasn't his job bit he did it. The fine lady who let us borrowed utensils. Room is tidy, bedsheets and towels are clean. Breakfast is superb! We will definitely come back here when we visit Genk again!

zero.

The hostess was excellent, made us feel wanted and at home straight away. Served good local beer and an excellent steak. A very warm and friendly atmosphere, if in a quaint nostalgic way. Well worth using as a base to explore the local area.

Although I loved this hotel don't book if you are expecting modern high tech.

The location is right in the city centre, the main square is easy to reach, the staff is absolutely friendly and speaks great english! The breackfast was amazing with a very good sortiment of sweet and salty.

we moved the beds to sleep a bit farer from each other and we found like mountains of dust under the beds.

It was super cozy, yet it didn’t feel old. I loved the overall vibe of the hotel. The included breakfast is absolutely AMAZING. It felt so luxurious and I honestly want to come back to Genk just to enjoy another stay there, even if I don’t have to be in the city.

There was honestly nothing I didn’t like. Our stay was absolutely impeccable and I wouldn’t change a single thing.

We were undertaking a cycling tour through Europe, this hotel was on our route. The staff at the hotel were so friendly and allowed us to leave the bikes in a secure location within the hotel and even worked out power so we could charge the bikes too.

N/a

I love the coziness and the location.

The wifi in our room (room 23) was very bad, unfortunately. The two twin beds pushed into one also weren’t very comfortable to sleep in as a couple. I would’ve loved to upgrade to the room we had before (room 22), but unfortunately this wasn’t possible this time.

Location, good breakfast, attentive staff

Wifi was available, but none of our phones could connect., Took forever and then "authentication failed. So we had to talk to each other instead of texting.

the location was perfect. close to shopping and restaurants. spacious rooms and amenities provided (bottle of water, coffee, tea, toiletries, plenty of clean towels!