Food was excellent. Staff were very friendly and helpful. We really liked the toucans and the howler monkey living in the grounds of this hotel.

When we reserved our room with Booking.com, the room was advertised as having 3 double beds plus a sofa bed. There was no sofa bed when we got there, but the staff did bring in an additional single bed for us.

It was by far the nicest hotel in San Ignacio. The staff were excellent- friendly & helpful. Bed was extremely cozy, thick walls, good housekeeping. The on-site restaurant was very good, we enjoyed all our meals- while it was a little pricy compared to the rest of town, it was still cheaper than in the U.S.

We booked a couple excursions through the hotel and felt they were fairly priced for the value we received- we definitely had some of the best tour guides. However the prices for booking a shuttle through the hotel were way too high. You can absolutely find better deals for little effort in town.

We were greeted in the lobby by friendly, helpful staff. After checking in, our luggage was whisked to our hotel room while one of the attendants gave us a quick tour of the facility and provided pool and restaurant hours. Our hotel room was very pleasant. Large bathroom and lovely shower. Air conditioning worked great. Our spacious balcony looked out over the pool area and lushly landscaped grounds. Our king-size bed was very comfortable. The hotel set up an additional single bed for our daughter which gives you a sense of how large the room was. The best part of our stay was watching all the birds, including a couple types of Toucans, every morning at breakfast. The restaurant balcony is three stories above ground level so we were nearly at the top of the tree canopy. What a perfect way to start out our busy sightseeing days!

Wifi was a bit weak in our room, especially for online streaming but that just helped us get straight to sleep after long days.

Beautiful location, amazing staff. My family is gluten free and the kitchen staff went above and beyond to satisfy our needs. Would definitely recommend it to people with celiac disease and anyone else who wants a great location in the jungle.

Loved the location, staff were very friendly, and the hotel restaurant exceeded my expectations. We did go into town to eat the local food but our hotels food was better. I'd come back and stay at same location.

The view from the restaurant, lobby and pool was stunning! The staff was warm, welcoming and helpful! We booked one room through the app and ended up getting a second room for our kids after arrival. Our room had a patio with a hammock and view of the jungle, the kids room was smaller and had no view. I'd recommend the more expensive room!

I was disappointed you could not access the river from the property. I was under that impression from viewing it on a map.

jungle location was superb - surrounded by wildlife and natural beauty. close enough to walk easily to town but an escape. fantastic pool and terrace. iguana sanctuary on site with great tour and guide Brion. super friendly and accommodating staff - thanks Ms Pearla and team!

not enough complimentary water

Superb hotel, The Best hotel in the area. Superb staff and service.

Pool could have been warmer. The prices at the restaurant should have been about 20% cheaper considering the prices in the area.

The staff was incredible! Food was good, and room was super comfortable. Pool was very nice and the iguana refuge was a treat.

shuttle to downtown would be lovely!

We had a wonderful time at this hotel. The room is beautiful and clean, and the facilities and the staff are excellent. We had a wonderful time hanging out by the pool, playing tennis and sitting and relaxing in our patio. It is no wonder Queen Elizabeth stayed here in the 90s. Highly recommend this place and would stay again.

The only think you consider is the price, but we thought it was worth it!