Everything is perfect. All staff is very kind and professional. Special thanks to Neda and Bojana.

Free garage spot :)

Personel staff reception Neda is very kind and help us everytjing..Thank you for your Help Nedaaaa🙏🙏🙏

The Hotel is small scale, rooms are modern, very clean and fresh, very comfortable. The beds were great, I slept very well. The breakfast was very good wit lots of options and very organized. I received a warm welcome by Neda, she was very friendly and she helped me with all my questions and arrangements, amazing service, thank you Neda! Can highly recommend this place, everything was great!

i liked everything

Well located on the edge of town and a short walk to bus and train stations Very helpful staff Quiet despite being near a busy road

nothing

I really liked this hotel. Location was excellent with a lovely walk to the city centre. The room was so comfortable best bed i have had in Bosnia with lots of pillows. The breakfast was a lovely start to the day. The staff were super friendly especially Nada. She is so good at her job. A friendly smile . There was also a young guy on reception at night who was very smily and friendly. By far the friendliest hotel in Bosnia. Recommend this hotel and the price is excellent

Lovely place, with kind front desk staff, more then professional, Neda and the girl from the night shift ❤️

Big, comfortable room with balcony Super friendly staff Location between bus station and city center

Breakfast buffet food options rather limited

Nice and cosy hotel. Breakfast is ok, with little amendments like black tea or choice of fruits could be even better. The room was fine, bed is comfortable. It would be nice to have 1-2 bottles of drinking water for the guest. The lobby bar is a smoking area which is a bit strange for someone coming from Germany, - smoking is still very popular in Bosnia. To sum up, the hotel meets expectations andis worth the money.

A bit poor choice for breakfast, no black tea, fruits were few and not refilled; no drinking water in the room; smoking is allowed in the lobby bar - at cold weather non-smokers are forced to breathe the smoke.

The optimal location to explore Banja Luka. For us, the orthodox cathedral (Saborni Hram Hrista Spasitelia), pedestrian zone and Kastel were all within walking distance (we enjoyed to walk along villas with gardens, throug the Mladen Stojanovic park, and in the shadow of trees placed along the Mladen Stojanovic avenue..). We also saw a bus running there in case you want to take that ... The hotel is located in a side lane wich is also a dead end road, absolutely calm, there is plenty of parking space in front of the hotel and even a garage (which is not included in the fare) and we used that during the night. The staff was very friendly and helpful in every possible way and they speak english! The room was very comfortable and clean, the sight was great. Breakfast also was fine!

The staff at the reception were extremely friendly and helpful. Especially when the airline lost my baggage, they were so sympathetic and did everything they could to assist me in dealing with the airline.