We had an absolutely wonderful stay in this hotel! Staff was very friendly and polite, rooms were super clean, modern and cozy. Equipped with all the necessary facilities such as air conditioner, TV and a minibar. There was no tea kettle (as listed in the room description), but a nice surprise was that there was a drinking water dispenser with both cold and hot water on every floor! So, if needed, you could get something warm and cold to drink. The bathroom was very spacious and sparkling clean. The breakfast was amazing- super rich, for both sweet and savory taste. It featured all the classic breakfast dishes such as cereal and eggs, but also some oriental sweets, which was a nice bonus! The location is perfect as well- right next to one of the main attractions in Banja Luka, the Ferhadija Mosque. Probably the best hotel in Banja Luka, recommend to everyone!

Good location in the city centre. The lady on reception tried hard to get us a taxi since our flight got diverted via Zagreb and we were left by a bus at Banja Luka Airport past midnight with no taxis around. No taxi wanted to take us without a Bosnian mobile number either. She really saved us and we are very grateful to her about it. If someone from the management reads that it was on the night 20/21.07. The breakfast was also very good with large choice fir every taste.

A bit small space in the room but just for a sleepover was alrught

The staff was extremely helpful! Especially the owner, he looked after us extremely well and he made us feel like we were the only guests on the property. The attention to detail was impeccable, and the chocolate on our pillow at night was a touch I did not expect but appreciated after a long day! The rooms were very clean and tidy! Also the hotel lobby was very pleasant to sit at! Even the staff that did not speak English would go out of their way to help and try and communicate!

I wouldn’t change a thing!

The staff was nice and friendly. The room was in the attic that gave a bit of confined feeling in a way, and the skylight just above the bed was good. The room was clean and efficient.

The light bulb of the desk lamp was burnt out when I arrived. I asked the reception to bring a spare, but it was not delivered. It seems not all the staff taking turns at the reception knows what and how about the facility.

Very comfortable hotel with good beds, close to the city center. Excellent staff and value for money. We stayed in the suite. This room has plenty of space and is perfect for a family with older kids. The hotel has its own secure parking space. We loved the beds :-)

Nothing, although a kettle in the room would be nice.

Extremely friendly staff, very clean, great location and on site parking, will definitely sleep there again. I like my water mild in the morning, so the staff was nice and helpful the first day, and the next day, they knew it and did it automatically. Professional, courteous and friendly.

Perhaps it would be nice if room on toilet was a bit wider, given the shower wall made it very narrow. Other than that, it was worth it

Very good, central location. Free, comfortable parking. Very polite, helpful and flexible staff. Good selection of foods at the breakfast table. Modern atmosphere. Comfortable bed. Fridge in the room.

Our room was small, can be uncomfortable for long staying because of lack of real garderobe and a lot of slanting roof area with low room height.

The room was a lot bigger than we expected. The bed was extra cozy, the room temperature just right. Breakfast was great, except for coffee (maybe they could consider a better coffee machine). The location is perfect, a short walk from the center.

The coffee was really not good, everything else was perfect.

The hotel is conveniently situated near the center of the town. Everything is at a walking distance. The rooms are nice.

The bathroom was a bit crowded comparing to the room size. We could hear the music from outside as there are bars across the street.

Room was clean, well decorated and quiet. Staff was super friendly, gave good tips for dinner, great breakfast and walking distance from the center.

The bathroom is very nice however the shower is built in a way that water will always go allover, it's a shame. The room door makes a loud noise when opening, that could be deactivated.